Rebecca Mcclelland

• Led onsite execution of events, overseeing setup, breakdown, troubleshooting any issues as they arose while maintaining composure under pressure for a professional outcome every time.
• Interfaced with clients to understand event objectives.
• Managed event logistics and operations.
• Elevated guest satisfaction by addressing concerns promptly and professionally during events.

I did security in a hospital. Checking bags of patients and buzzing them into hospital. Patrolling grounds. Work a smaller emergency hospital. Patrolled ground every hour, alerted nurse to patients need care, sat outside of door if patient needs to be observed. Wrote reports for shift

Worked a variety of jobs through this temp. service. Did warehouse moving boxes to be sent, Retail help customers find things, priced merchandise,hung merchandise and put on floor. Cashier helped people check out. Work food service putting food boxes together etc.

• Greeted customers entering store and responded promptly to customer needs.
• Welcomed customers and helped determine their needs.
• Worked flexible schedule and extra shifts to meet business needs.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels. Put out merchandise,mopped floor, made coffee, made pizzas and chicken,emptied trash.

• Greeted customers entering store and responded promptly to customer needs.
• Welcomed customers and helped determine their needs.
• Worked flexible schedule and extra shifts to meet business needs.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Built relationships with customers to encourage repeat business.
• Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
• Helped customers complete purchases, locate items, and join reward programs.
• Restocked and organized merchandise in front lanes.
• Assisted customers with returns, refunds and resolving transaction issues.
• Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
• Stocked, tagged and displayed merchandise as required.
• Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
• Resolved customer complaints professionally, leading to improved customer relations and loyalty.
• Handled multiple payment methods securely, minimizing discrepancies and potential losses.
• Answered questions about store policies and addressed customer concerns.
• Enhanced customer satisfaction by providing efficient and accurate cash transactions.
• Contributed to store success by maintaining high standards of cleanliness throughout the facility.
• Addressed customer needs and made product recommendations to increase sales.
• Mentored new employees on cashier duties and best practices, improving overall staff performance.
• Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
• Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
• Streamlined checkout process for increased efficiency and reduced waiting times.
• Ensured compliance with company policies and procedures while processing transactions efficiently.
• Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
• Promoted store promotions and incentive programs to increase overall sales revenue.
• Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
• Upsold additional products and services to increase revenue.
• Reduced processing errors by meticulously following transaction procedures.
• Enhanced customer loyalty by participating in rewards program enrollment.
• Facilitated smoother checkout process, trained new employees on POS systems.
• Improved store atmosphere with thorough and prompt cleaning of checkout area.
• Facilitated positive shopping experience, greeted customers warmly upon entry.
• Managed cash drawer accurately, ensuring all transactions balanced at end of day.

Cared for ex-husband health care needs took to Dr Appt, feed, bathed, helped dress him.

Did not work at this time. Collected Unemployment.