Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Rebecca Meaux

Rebecca Meaux

Sulphur,LA

Summary

Dynamic Inventory Merchandise Coordinator at Love's Travel Stops & Country Stores, skilled in negotiations and sales analysis. Enhanced customer retention through exceptional problem-solving and relationship-building. Successfully identified trends to inform purchasing decisions, driving effective inventory management and promotional strategies. Proven ability to foster positive customer experiences and optimize retail operations.

Overview

19
19
years of professional experience

Work History

Inventory Merchandise Coordinator

Love's Travel Stops & Country Stores Inc.
12.2023 - Current


  • Analyzed merchandise performance data to identify trends and inform purchasing decisions.
  • Collaborated with vendors to negotiate pricing and manage product availability effectively.
  • Implemented promotional displays in compliance with brand guidelines, enhancing customer engagements.
  • Reduced customer complaints by proactively identifying and addressing common issues.
  • Boosted customer retention rates through exceptional problem-solving skills and relationship-building efforts.
  • Resolved customer inquiries through effective communication and problem-solving techniques.
  • Built rapport with customers through active listening and empathetic responses, fostering positive relationships.

Third Key Manager

Dollar Tree Stores
01.2018 - 2021
  • Guided customer service team to improve support effectiveness and hasten resolution of customer needs and issues.
  • Implemented feedback mechanisms to identify trends and address recurring customer concerns effectively.
  • Supervised daily store operations, ensuring compliance with company policies and procedures.
  • Managed inventory replenishment processes, maintaining optimal stock levels for customer satisfaction.

Assistant Store Manager

Dollar General Store
12.2014 - 12.2017

Daily store procedures

Managed employees.cistomer satisfaction

  • Managed complex customer issues effectively, navigating multiple internal resources to identify and implement the best possible solutions.
  • Established team priorities, maintained schedules and monitored performance.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
  • Maintained knowledge of inventory levels to ensure timely restocking and availability of popular items.

Substitute Teacher

Calcasieu Parish School System
12.2006 - 11.2013


  • Managed classroom behavior effectively, fostering a positive learning environment.
  • Implemented classroom activities that encouraged student engagement and participation.
  • Upheld classroom routines to support student environments and maintain consistent schedules.

Education

High School Diploma - GED

Louisiana Vo Tech
Jennings, LA
03.1999

Skills

  • Negotiations
  • Pricing and signage updates
  • Digital marketing
  • Retail operations
  • POS systems
  • Excel
  • Sales analysis
  • SOP enforcement
  • Sales floor resets
  • Continuous improvement
  • Laptop and mobile device use
  • Up-selling
  • Customer relationship building

Accomplishments

Increased sales and overall variances. Have stayed #2 in district for sales for the past year. Reduced customer complaints by recognizing their needs.

Timeline

Inventory Merchandise Coordinator

Love's Travel Stops & Country Stores Inc.
12.2023 - Current

Third Key Manager

Dollar Tree Stores
01.2018 - 2021

Assistant Store Manager

Dollar General Store
12.2014 - 12.2017

Substitute Teacher

Calcasieu Parish School System
12.2006 - 11.2013

High School Diploma - GED

Louisiana Vo Tech