Rebecca Metelus
Lake Worth Beach,FL
Summary
Adept at animal handling and customer service, I excelled at Lovely Paws Pet Grooming by transforming challenging grooming sessions into stress-free experiences, significantly enhancing client trust and satisfaction. My expertise in team collaboration and problem-solving ensured high-quality service in fast-paced environments, showcasing my ability to multitask effectively and maintain stringent hygiene standards.
Overview
2
2
years of professional experience
Work History
Dog Groomer
Lovely Paws Pet Grooming
08.2022 - Current
- Skillfully managed difficult pets using patience and expert handling techniques, ensuring a stress-free experience for both animals and their owners.
- Maintained a clean, safe, and hygienic work environment for optimal pet care and customer satisfaction.
- Followed effective process for bathing and grooming dogs to remove dirt, loose hair, parasites, and hair mats.
- Developed strong relationships with clients, fostering trust in the quality and consistency of grooming services provided.
Fast Food Worker
Taco Bell
05.2022 - 07.2023
- Greeted customers promptly and took orders to keep flow of traffic moving.
- Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
- Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
- Collaborated with team members to quickly fill large orders and serve large parties.
- Provided support to crew members, facilitating quick food preparation and delivery.
- Maintained cleanliness and organization of the dining area, ensuring a pleasant atmosphere for customers.
- Collaborated with team members to maintain a well-stocked inventory and ensure smooth operations during peak hours.
- Performed food preparation responsibilities to meet franchise standards for quantities, speed, and packaging.
- Enhanced customer satisfaction by providing efficient and friendly service in a fast-paced environment.
Education
AA - Business
Palm Beach State College
Lake Worth, FLSkills
- Patience and Empathy
- Animal handling expertise
- Relationship Building
- Customer Service
- Appointment Scheduling
- Reliability and punctuality
- Problem-Solving
- Team building
- Equipment Disinfection
- Facilities Maintenance
- Problem Identification
- Team Collaboration
- Active Listening
- Effective Communication
- Excellent Communication
- Reliability
- Multitasking Abilities
- Multitasking
Languages
French
Full Professional
Timeline
Dog Groomer
Lovely Paws Pet Grooming
08.2022 - Current
Fast Food Worker
Taco Bell
05.2022 - 07.2023
AA - Business
Palm Beach State College
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