Rebecca Milewski
Medina,OH
Summary
Motivated and dependable team player with outstanding interpersonal and communication skills. Strong work ethic and commitment to ensuring excellence in performance of all tasks and responsibilities. Detail-oriented professional with an aptitude for organization and time management.
Overview
20
20
years of professional experience
Work History
Employment and Family Services Specialist
Cuyahoga County
01.2024 - Current
- Conduct client interviews to determine eligibility for multiple government assistance programs
- Apply policy guidelines and Ohio Administrative Code to accurately process cases
- Manage customer inquiries by performing detailed case reviews to achieve resolutions.
- Verify essential client documentation for benefit authorization and thoroughly record all actions take on case
- Utilize a variety of specialized software programs in order to complete case processing tasks
Educational Aide
Educational Service Center Of Medina County
09.2022 - 12.2024
- Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
- Oversaw groups of students at school and off-site locations, maintaining optimal safety.
- Developed materials for classroom teachers to support instruction, lab work or in-class activities.
- Administered tests and assessments to evaluate student progress and performance.
Household Manager
Suri Family
09.2019 - 04.2022
- Coordinated and managed family scheduling, including appointments and activities, ensuring efficient organization.
- Interviewed potential employees and facilitated the transition to their new role.
- Implemented and managed payroll
- Researched, selected, and purchased items for the home and family.
- Assisted with child care responsibilities and fostered a nurturing, supportive environment.
On Call Coordinator
The Nanny Connection
05.2018 - 11.2019
- Served as main contact for families and nannies working with on-call membership services.
- Matched and confirmed bookings via phone, text, and computer software.
- Conducted follow-up communications with prospects to provide information about services provided by the agency
- Addressed and resolve challenges that arose with childcare assignments
- Facilitated the on-boarding process for new sitters and nannies.
Case Aid
Options for Families and Youth
06.2014 - 05.2015
- Transported foster children to family visits, therapy appointments, and medical appointments
- Coordinated visits with foster parents, biological family, social workers and care providers
- Observed and documented foster child behavior and interactions
- Developed positive rapport with children and members of childcare team
Mild/Moderate Intervention Specialist
Pickerington Local School District
08.2004 - 06.2005
- Developed individual educational plans (IEP) designed to promote educational, physical and social development.
- Established and communicated clear objectives for all lessons, units and projects to both students and parents.
- Built positive relationships with students, parents, colleagues and administrators.
- Kept accurate records of student performance, maintaining the confidentiality of student records and information at all times.
Education
Bachelor of Science - Special Education
Cleveland State University
Cleveland2003
Skills
- Positive, courteous, and professional demeanor
- Driven to excel
- Self-directed
- Skilled communicator
- Energetic work attitude
- Efficient multi-tasker
- Customer-service experience
- Organization and recordkeeping
Additional Information
Timeline
Employment and Family Services Specialist
Cuyahoga County
01.2024 - Current
Educational Aide
Educational Service Center Of Medina County
09.2022 - 12.2024
Household Manager
Suri Family
09.2019 - 04.2022
On Call Coordinator
The Nanny Connection
05.2018 - 11.2019
Case Aid
Options for Families and Youth
06.2014 - 05.2015
Mild/Moderate Intervention Specialist
Pickerington Local School District
08.2004 - 06.2005
Bachelor of Science - Special Education
Cleveland State University
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