Rebecca Miller
Hillsboro,KS
Summary
Patient-focused professional equipped with administrative and customer service expertise. Helps keep healthcare services proceeding smoothly by coordinating communications, referrals, and policy enforcement. Talented in finding balanced solutions and resolving conflicts.
Overview
6
6
years of professional experience
Work History
Front Desk Receptionist
Hillsboro Community Hospital
Hillsboro, KS
11.2021 - Current
- Scheduled appointments, managed patient records and updated medical histories.
- Handled incoming mail including sorting letters according to departmental guidelines.
- Greeted patients, determined purpose of visit and directed to appropriate staff.
- Ordered and maintained supply inventory for medical office.
Administrative Assistant
Parkside Homes
Hillsboro, KS
07.2019 - 11.2021
- Great visitors and escorted them to their destinations
- File and retrieve documents
- Prioritized and managed multiple tasks and completing priorities in servicing requests from Administrative staff
Front Desk Receptionist
Hillsboro Community Hospital
10.2018 - 07.2019
- Scheduled appointments for the providers in both the clinic and nursing facilities
- Handle all phone calls and routed calls to appropriate locations
- Checked in all patients, collected payments, and communicated with insurance companies regarding copays
Education
Associate of Arts - Liberal Arts And General Studies
Butler County Community College
El Dorado, KS05-2002
Diploma -
El Dorado High School
El Dorado, KS05.1995
Skills
- Strengths
- Mail Management
- Patient Scheduling
- Payment Collection
- Paperwork coordination
- Insurance Verification
- HIPAA Compliance
- Patient Relations
- Patient Registration
- Microsoft Office
Timeline
Front Desk Receptionist
Hillsboro Community Hospital
11.2021 - Current
Administrative Assistant
Parkside Homes
07.2019 - 11.2021
Front Desk Receptionist
Hillsboro Community Hospital
10.2018 - 07.2019
Associate of Arts - Liberal Arts And General Studies
Butler County Community College
Diploma -
El Dorado High School
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