Summary
Overview
Work History
Education
Skills
Timeline
Generic

Rebecca Miller

Belleville,IL

Summary

A personal goal of mine is to become an asset to a rapidly growing company. You need an employee who has strong interpersonal skills, a self-starter attitude, excellent customer service skills and a wide range of product and industry knowledge. My three years in the Colorado marijuana industry, my two-plus years of management experience, and my experience on Nike’s production line have made me an ideal candidate for any position in the cannabis industry and retail sector, or any retail sector. I have been disabled for 5 years due to spine injuries, but am now able and ready to get back to work.

Overview

6
6
years of professional experience

Work History

Production Line Worker

Nike World Headquarters
12.2018 - 01.2021
  • Operated production machinery to assemble footwear components efficiently.
  • Conducted quality checks to ensure adherence to Nike's high standards.
  • Collaborated with team members to streamline assembly processes and reduce downtime.
  • Maintained cleanliness and organization of workstations to promote safety and productivity.
  • Assisted in training new employees on operational procedures and equipment usage.
  • Monitored inventory levels of materials and reported shortages to management promptly.
  • Implemented best practices for waste reduction during production runs, enhancing sustainability efforts.
  • Participated in team meetings, providing feedback on workflow improvements and process efficiency.
  • Followed safety protocols to prevent accidents and injuries to self and colleagues.
  • Followed instructions to make products in line with customer specifications.
  • Collaborated with other production workers to achieve smooth running of production line.
  • Boxed, labeled, and transported items to support assembly operations.
  • Consistently met or exceeded daily performance metrics, showcasing dedication to company objectives and personal growth as an employee.
  • Packaged and labeled products using automated equipment.
  • Demonstrated flexibility in working various shifts, overtime hours, and weekends as required to meet production demands.
  • Inspected extruded product for appearance and size defects according to specifications.
  • Communicated with supervisor regarding production line issues and needed repairs for fast resolution.
  • Utilized strong problem-solving abilities to troubleshoot equipment issues quickly, minimizing disruptions to the production line while maintaining safety standards at all times.
  • Investigated processing errors and malfunctions, resolving issues with minor machine repairs.
  • Collaborated with other departments to optimize production workflows.
  • Used problem-solving and issue-resolution skills to promptly and successfully address production problems.
  • Reviewed production schedules and streamlined processes.
  • Tested products or subassemblies for functionality or quality and troubleshot problems with equipment, devices, or products.
  • Calibrated machines to maintain required productivity levels and adherence to quality standards.
  • Performed general equipment maintenance and repair to minimize downtime.
  • Examined incoming materials and compared to documentation for accuracy and quality.
  • Inspected products and machines to maintain quality and efficiency.
  • Organized and prepared workstations and materials needed for operations to maximize productivity.
  • Assembled products according to changing daily work orders and specific customer needs.
  • Trained new production staff members on safe and efficient production procedures and proper machine operations.
  • Maintained organized work area by cleaning and removing hazards.
  • Met production targets and tight deadlines by collaborating closely with team members.
  • Made sure that products were produced on time and are of good quality.
  • Maintained cleanliness and order in work area, promoting professional environment.
  • Implemented minor equipment adjustments for optimized performance, leading to smoother operations.
  • Actively participated in safety drills and training, reinforcing importance of workplace safety.
  • Contributed to achievement of production targets by consistently meeting individual performance benchmarks.
  • Streamlined assembly process for increased output, collaborating closely with team members to optimize workflows.
  • Identified and resolved equipment malfunctions, reducing downtime.
  • Enhanced production line efficiency by maintaining steady pace on assembly line.
  • Supported quality control measures to meet compliance standards, conducting thorough checks.
  • Enhanced operational efficiency by conducting regular maintenance on production line equipment.
  • Monitored inventory levels to ensure consistent supply of necessary materials, avoiding production delays.
  • Enhanced team communication, holding brief daily meetings to align on goals and progress.
  • Adhered to strict safety protocols, minimizing accidents and ensuring safe workplace.
  • Adjusted production line machinery for specific product runs, ensuring equipment was correctly configured.
  • Engaged in continuous improvement initiatives, suggesting practical solutions to enhance efficiency.
  • Reduced material waste, carefully monitoring usage and implementing conservation techniques.
  • Improved product quality with meticulous visual inspections.
  • Coordinated with other departments to ensure timely completion of production process.
  • Increased team morale and productivity by fostering supportive and positive work environment.
  • Facilitated flexible production line setup, quickly adapting to product changes.
  • Assisted in training new employees, ensuring they quickly became proficient in line tasks.
  • Collaborated with team members to achieve daily production goals, contributing to overall positive workplace morale.
  • Prioritized tasks to meet personal and team production targets.
  • Assisted quality assurance by inspecting items and removing defective parts.
  • Maintained a clean and organized workspace, adhering to 5S principles for optimal efficiency and safety.
  • Optimized workflow by adapting quickly to changes in production schedules or job assignments as needed.
  • Increased productivity through effective time management skills, prioritizing tasks based on urgency and importance.
  • Performed hand-finishing of final products after assembling component parts for items.
  • Trained new employees by demonstrating operation of production line machinery.
  • Achieved a high level of accuracy in assembling components, ensuring product consistency and customer satisfaction.
  • Inspected assembly line to confirm proper operation.
  • Performed basic maintenance of production equipment to prevent downtime.
  • Monitored inventory and notified supervisor about low stock items to obtain more supplies necessary for production process.
  • Recorded data and maintained accurate records to avail information for reference.
  • Enhanced product quality with thorough visual inspections and adherence to company standards.
  • Fostered a positive workplace culture that emphasized teamwork, communication, and mutual support among production line workers.
  • Collaborated effectively with quality control teams to address any defects or inconsistencies found during inspections promptly.
  • Exceeded production targets consistently through focused attention on task completion without compromising quality assurance measures.
  • Assisted in training new hires on proper assembly techniques and safety procedures, promoting a safe work environment for all employees.

Rural Letter Carrier

USPS
08.2018 - 12.2018
  • Delivered mail and packages efficiently across designated rural routes.
  • Maintained accurate records of deliveries and return items daily.
  • Managed time effectively to meet tight delivery schedules consistently.
  • Ensured compliance with safety regulations while operating delivery vehicles.
  • Employed GPS and other navigational tools to find shortest routes to locations.
  • Altered routes to accommodate changing conditions or road closures in delivery areas.
  • Communicated customer complaints, requests, and feedback to company management for swift resolution.
  • Loaded and secured items in trucks to avoid damage to parcels during delivery.
  • Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
  • Directly interacted with customers to deliver mail, packages, and ordered goods.
  • Observed traffic and safety regulations for safe transport and delivery of mail.
  • Conducted daily maintenance and safety checks on delivery vehicles, limiting service delays and disruptions.
  • Delivered mail and packages to customers on prescribed route while processing check submissions, money orders, and stamp purchases in field.
  • Collected mail from post office boxes and distributed goods to correct addresses.
  • Remained physically fit to safely lift and transport packages weighing up to 70 pounds.
  • Identified postage discrepancies and escalated for resolution to limit customer delays.
  • Resolved complaints calmly and professionally to maintain customer satisfaction.
  • Secured and properly stored packages for delivery to eliminate damage risks.
  • Distributed items on time and to correct locations for punctual, professional mail services.
  • Followed safety protocols and regulations while driving, upholding professional service reputation.
  • Maintained records on customers with mail forwarding and change of address requests.
  • Handled accurate cash payments for postage and incurred fees.
  • Sorted mail according to order of address appearance for easy access in field.
  • Organized mail ahead of delivery runs for correct routing.
  • Performed vehicle maintenance checks regularly to ensure safe transportation of mail along rural routes.
  • Utilized GPS technology to navigate rural routes accurately, minimizing delays in mail delivery services.
  • Actively participated in ongoing training programs offered by the United States Postal Service for continuous professional development.
  • Maintained a safe driving record while navigating challenging rural roads and weather conditions.
  • Reported any suspicious activity or potential security threats observed during deliveries to appropriate authorities as needed.
  • Collaborated with the postal team, contributing ideas for process improvements to increase overall productivity.
  • Handled large volumes of mail during peak seasons without compromising accuracy or punctuality, ensuring timely deliveries throughout the year.
  • Resolved delivery discrepancies through effective communication with supervisors and other carriers, minimizing errors and improving operations.
  • Provided reliable back-up assistance to other carriers when needed, demonstrating teamwork within the postal community.
  • Adapted quickly to changing route assignments due to staff shortages or operational needs, demonstrating flexibility in work responsibilities.
  • Improved customer satisfaction by delivering mail accurately and efficiently to rural areas.
  • Increased customer trust by maintaining confidentiality of sensitive materials during mail delivery process.
  • Organized mail and packages daily, ensuring accurate deliveries and timely pickups.
  • Developed strong relationships with customers, providing excellent customer service and addressing any concerns or issues promptly.
  • Managed time effectively by prioritizing tasks based on urgency while maintaining consistent quality in mail delivery services.
  • Assisted in sorting mail at the post office, ensuring proper distribution of packages and letters to designated routes.
  • Contributed positively to workplace morale by fostering a supportive environment among fellow carriers and postal employees.
  • Conducted regular vehicle inspections to ensure operational readiness and safety standards.
  • Collaborated with team members to optimize delivery processes and reduce delays.
  • Provided exceptional customer service, addressing inquiries and concerns promptly.

Corporate Store Manager

Frosted Leaf
02.2017 - 08.2018


  • Oversaw all store operations including: tracking of sale, corporate communication, state compliance reports, and team member meetings
  • Implemented new sales and marketing strategies that helped overall sales increase by over $1 million
  • Redesign of pricing system to be more competitive, as well as reaching new marketing outlets such as Westword and Leafly
  • Conducted interviews for all Frosted Leaf sales associates across 3 retail locations
  • Traveled to all Frosted Leaf locations and trained over 30+ sales associates, as well as 10+ assistant managers
  • Daily communication and direction with all departments such as executive, packaging team, purchasing team, inventory team, delivery team
  • Currency balancing, team scheduling, inventory audits, customer interaction
  • Transitioned the store to close at 10 pm rather than 7 pm after the passing of the 2017 law allowing extension of Denver marijuana sales
  • Worked with local and state agencies to maintain proper compliance; made sure regulations and expectations were being followed

Corporate Store Manager

Green Dragon (originally Greenwerkz, LLC)
06.2015 - 01.2017

- Lead a team of 12+ total sales associates and assistant managers

  • Participated in store interviews and training of new team members
  • Ordered weekly supplies which included sales products, basic store supplies and apparel
  • Communicated with multiple departments at headquarters through emails and conference calls and then relayed information to store associates

- Counted inventory and made adjustments as needed, daily and weekly


- Generated team schedule several weeks in advance, based on associates' availability


- Balanced currency several times a day to ensure accuracy of transactions


- Maintained professionalism and higher standard of customer service


- Maintained high level of expertise about local and state compliance laws and regulations


• Proficient with METRC; sales, transfers, adjustments, batch IDs, quantities

Education

Associate of Arts -

Southwestern Illinois College
Belleville, Illinois, IL

Skills

    Process Improvement

    Team building

    Leadership

    Improving Efficiency

    Employee relations

    Risk Assessment

    Communication

    Sales

Timeline

Production Line Worker

Nike World Headquarters
12.2018 - 01.2021

Rural Letter Carrier

USPS
08.2018 - 12.2018

Corporate Store Manager

Frosted Leaf
02.2017 - 08.2018

Corporate Store Manager

Green Dragon (originally Greenwerkz, LLC)
06.2015 - 01.2017

Associate of Arts -

Southwestern Illinois College
Rebecca Miller