Rebecca Mirisola
Milford,MA
Work Preference
Summary
Experienced Leader skilled in relationship building and coordinating events with excellent delegating and problem-solving skills. Possesses versatile skills in project management, proactive ability to adapt with swift capacity to learn and apply new skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
31
31
years of professional experience
Work History
Financial Customer Associate
Fidelity Investments
Smithfield, RI
11.2025 - Current
- Identified participant needs quickly and responded to those requests, offering individualized support and tailored recommendations to address each person's needs.
- Resolved issues efficiently, enhancing overall participant satisfaction.
- Maintained product knowledge to assist participants effectively.
- Collaborated with team members to enhance participant service experiences, share knowledge and exceed team goals.
- Effectively utilized resources and applied prior knowledge on calls.
- Met customer call guidelines for service levels, handle time and productivity.
Licensed Family Childcare Provider
State Of Massachusetts
Milford, MA
01.2010 - Current
- Ensured a safe and nurturing environment for children through adhering to licensing requirements and implementing safety protocols.
- Managed daily operations of the family childcare business, including scheduling, budgeting, and record-keeping for efficient service delivery.
- Participated in ongoing professional development opportunities to stay current with industry best practices.
- Implemented daily routines and activities to stimulate and engage children.
- Created safe and engaging learning environment for groups of diverse children with various learning styles.
Family Childcare Provider
Self Employed
Milford, MA
01.1999 - 01.2010
- Established strong relationships with parents to facilitate open communication about child progress and concerns.
- Fostered emotional growth by creating a nurturing, safe, and inclusive environment for up to 10 children on each day.
- Implemented positive discipline strategies to address behavioral issues effectively while maintaining a respectful atmosphere.
- Developed lessons and activities to promote children's physical and emotional development.
- Helped children develop motor skills in preparation for preschool and kindergarten.
Stay at Home Parent
Self-employeed
Milford, MA
09.1998 - 01.1999
- Proven ability to learn quickly and adapt to new situations.
- Passionate about learning and committed to continual improvement.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Strengthened communication skills through regular interactions with others.
- Proficient in learning new concepts quickly and efficiently.
- Organized and detail-oriented with a strong work ethic.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked well in a team setting, providing support and guidance.
- Skilled at working independently and collaboratively in a team environment.
Administrative Assistant
Research Data Inc
Framingham, MA
06.1995 - 09.1998
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
- Managed filing system, entered data and completed other clerical tasks.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Assisted coworkers and staff members with special tasks on daily basis.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
Education
Associate of Arts And Sciences - Education
Dean College
Franklin, MASkills
- Leadership qualities
- Problem-solving
- Attention to detail
- Organizational skills
- Decision-making
- Relationship building
- Team leader
- Continuous improvement
- Dependable and responsible
- Critical thinking
- Administrative support
- Customer and client relations
Timeline
Financial Customer Associate
Fidelity Investments
11.2025 - Current
Licensed Family Childcare Provider
State Of Massachusetts
01.2010 - Current
Family Childcare Provider
Self Employed
01.1999 - 01.2010
Stay at Home Parent
Self-employeed
09.1998 - 01.1999
Administrative Assistant
Research Data Inc
06.1995 - 09.1998
Associate of Arts And Sciences - Education
Dean College