Rebecca Montano
National Litigation Law Group
Oklahoma City,OK
16
years of professional experience
1
Language
Experienced legal assistant with 8+ years of support in litigation, docket management, and court deadline tracking. Skilled in legal document preparation, client communication, and keeping complex cases moving smoothly.
Work History
Legal Assistant
7 Years 9 Months- Managed litigation calendars, court deadlines, and docketing to maintain accurate case progression.
- Communicated with clients, courts, and opposing counsel to support case updates and scheduling.
- Negotiated settlement terms and payment arrangements with creditors and opposing counsel to resolve client matters.
- Analyzed client accounts to determine settlement fund eligibility.
- Arranged hearing coverage and ensured timely attorney attendance.
- Improved communication between attorneys and clients by scheduling meetings, providing status updates, and relaying critical information promptly.
- Increased client satisfaction by efficiently managing case files and promptly addressing inquiries.
- Increased team efficiency by coordinating schedules, managing court dates, and ensuring timely filing of legal documents.
- Coordinated communication with clients providing case updates and preparing stipulations for signature.
- Communicated pertinent information to clients via phone, email, and mail.
- Interviewed clients to obtain information relevant to cases.
- Collaborated with attorneys to develop strategies for each case.
Lead Counter
4 Years 10 Months- Supervised shift activities, ensuring smooth workflow and consistent service standards.
- Assigned daily tasks, prioritized workloads, and maintained team productivity.
- Monitored opening, closing, and shift change procedures for accuracy and compliance.
- Trained new employees and delegated daily tasks and responsibilities.
- Completed cash and credit card transactions accurately using POS software.
- Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
- Oversaw cash handling and financial transactions, ensuring accuracy and reducing discrepancies.
- Maintained cleanliness and organization of workspace, adhering to health and safety standards.
- Maintained clean, adequately stocked, and organized store by streamlining daily operations and introducing new procedures.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.
Sales Representative Team Leader
6 Years 3 Months- Led sales team to deliver consultative eyewear recommendations and complete patient-focused transactions.
- Coached associates on product knowledge, frame styling, and lens options for stronger conversion.
- Monitored daily sales performance, adjusting coverage and priorities to support store goals.
- Resolved customer concerns involving prescriptions, adjustments, and order status with professionalism.
- Trained team members on point-of-sale procedures, insurance processing, and retail systems.
- Coordinated merchandising displays, ensuring presentation aligned with brand standards and promotional plans.
- Built customer loyalty by delivering efficient service, accurate recommendations, and smooth checkout experiences.
- Established a positive work environment through clear communication, encouragement, and recognition of achievements.
- Set and achieved company defined sales goals.
- Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
Education
High School Diploma
Skills
Litigation Support
Legal document preparation
Settlement Negotiations & Case Resolution
Docket & Calendar Management
Court Deadline Tracking
Stipulation Preparation & Processing
Legal Correspondence & Letter Drafting
Client Communication & Case Updates
Microsoft Office & Computer Skills
Fast learner
Languages
Spanish
Full Professional
Timeline
Legal Assistant
National Litigation Law Group
12.2018 - 09.2026Read More
Lead Counter
Panda Express Restaurant
01.2014 - 11.2018Read More
Sales Representative Team Leader
LensCrafters
04.2010 - 07.2016Read More
US Grant High School
High School Diploma
Read More