Customer-oriented General Manager with 19 years of experience focused on increasing revenues and expanding margin. Adaptive and deadline-oriented consistently executes and completes multiple projects in high-stress environments. Meticulous leader and strategic planner with comprehensive managerial acumen, offering vision and motivational acumen.
Hi, I’m
Rebecca Montgomery
Richmond,VA
Summary
Overview
13
years of professional experience
1
Certification
Work History
Dominion Aviation Services
GM
10.2022 - 07.2024
Job overview
- FAA Accountable Manager and responsible for all business operations.
- Completed all logbook entries and released aircraft after maintenance.
- Fostered a positive work environment to improve team morale and productivity levels.
- Reduced costs with thorough budget analysis and strategic financial planning.
- Streamlined operations for increased efficiency by identifying areas of improvement in workflow processes.
- Implemented quality assurance measures, ensuring consistent delivery of high-quality products and services.
- Led organizational restructuring efforts aimed at improving overall efficiency and cost effectiveness.
- Championed staff performance recognition initiatives, promoting a culture of continuous learning and professional development within the organization.
- Spearheaded process improvements, driving operational excellence across all departments within the organization.
- Formulated policies and procedures to streamline operations.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
Fenix Air Charter
Director of Maintenance
02.2022 - 10.2022
Job overview
- Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
- Completed all regulatory research, logbook entries, and release of aircraft after maintenance.
- Fostered a positive work environment to improve team morale and productivity levels.
- Cultivated a positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale.
- Evaluated employee performance objectively using established metrics, leading to fair compensation adjustments based on meritocracy principles.
- Drove business expansion by identifying new markets, conducting research, and developing targeted marketing campaigns.
- Oversaw supply chain functions to verify inventory levels and budget adherence.
Mayo Aviation
Technical Services Manager
09.2018 - 02.2022
Job overview
- Championed adherence to industry standards ensuring compliance with relevant regulations.
- Developed technical services strategies based upon clients' goals and implemented processes to achieve objectives.
- Initiated process to maintain distributor and customer computer databases.
- Monitored work procedures, work schedules and expedited workflow.
- Facilitated clear communication between technical services team members and other departments, fostering strong working relationships across the organization.
- Maintained up-to-date knowledge on industry trends and best practices, ensuring optimal performance of technical services department.
- Spearheaded efforts to improve internal documentation processes enhancing knowledge sharing within the department.
- Delivered high-quality technical support services that consistently exceeded customer expectations under tight deadlines.
- Presented project information and status updates to customers and fielded concerns.
- Evaluated existing procedures and made proactive adjustments to meet changing demands.
- Recruited, placed, and oversaw project staff for optimal project results.
Central Washington University Aviation
Aircraft Maintenance Technician
09.2017 - 09.2018
Job overview
- Maintained accurate records of all maintenance tasks performed, ensuring compliance with FAA regulations.
- Removed components such as landing gear, engines, and flight control.
- Performed scheduled and unscheduled inspections to check flight readiness of aircraft.
- Enhanced aircraft safety by performing thorough maintenance inspections and identifying potential issues.
- Evaluated individual aircraft components to identify and troubleshoot issues.
- Inspected all received aircraft parts to verify compliance with FAA regulations.
- Inspected airframes to detect wear and other defects.
- Operated power tools, gauges and testing equipment to adjust, repair, and replace faulty components in aircrafts.
- Increased operational readiness of aircraft fleet through timely completion of scheduled maintenance tasks.
- Maintained repair logs to document all corrective and preventive aircraft maintenance.
- Improved aircraft longevity by conducting detailed corrosion control inspections and treatments.
- Provided excellent customer service when interacting with pilots, addressing their concerns regarding aircraft performance or maintenance needs proactively.
Travel
12.2016 - 09.2017
Job overview
Husband and I took some time off to travel after selling our aviation maintenance business.
Alpine Aviation
Aviation Maintenance Technician/Business Partner
04.2013 - 12.2016
Job overview
- Kept up-to-date with industry best practices through continuous professional development and training courses.
- Mentored junior technicians in aviation maintenance best practices, fostering professional growth within the team.
- Collaborated with fellow technicians to complete complex repairs swiftly and accurately.
- Enhanced aircraft safety by performing thorough inspections and routine maintenance tasks.
- Maintained detailed records of all maintenance work completed, ensuring regulatory compliance and easy reference for future repairs.
- Consistently met deadlines for scheduled aircraft inspections, avoiding costly delays or cancellations due to maintenance requirements.
- Provided technical support to flight crews, addressing any concerns or queries related to aircraft systems or performance.
- Maintained a high level of customer satisfaction by addressing concerns promptly and professionally, ensuring aircraft were returned to service in a timely manner.
- Contributed to a high standard of aircraft reliability by adhering to strict maintenance schedules and guidelines.
- Developed strong relationships with vendors, negotiating favorable terms for parts procurement while maintaining quality standards.
- Supported hangar organization efforts, maintaining a safe and efficient work environment for all technicians on the team.
- Completed challenging engine overhauls with precision and attention to detail, prolonging their service life.
- Performed scheduled and unscheduled inspections to check flight readiness of aircraft.
The Rockhill Group
Aviation Director of Maintenance
12.2011 - 04.2013
Job overview
- Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
- Cultivated a positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale.
- Strengthened internal controls by reviewing existing policies and procedures, ensuring compliance with regulatory requirements.
- Monitored office workflow and administrative processes to keep operations running smoothly.
- Improved project efficiency with strategic planning, resource allocation, and time management practices.
- Leveraged professional networks and industry knowledge to strengthen client relationships.
- Evaluated employee performance objectively using established metrics, leading to fair compensation adjustments based on meritocracy principles.
- Monitored expenditures to mitigate risk of overages.
- Assisted in recruiting, hiring and training of team members.
- Interacted well with customers to build connections and nurture relationships.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
Education
Aviation Institute of Maintenance - ManassasManassas, VA
Airframe And Powerplant Certificate from Aviation Maintenance
University Overview
Skills
- Operations Management
- Organizational Development
- Staff Training and Development
- Business Development
- Team training and development
- Schedule Management
- Risk Mitigation
- Time Management
- Leadership and team building
- Staff training/development
- Project Management
- Quality Management
Certification
Robinson Helicopter Training
Basic Wiring Installation Training
Lear 45 Initial Training
King Airv200/B200/300
Pratt & Whitney PT6-42 Training
Lear 35 Initial Maintenance Training
TFE-731 Training
Timeline
GM
Dominion Aviation Services
10.2022 - 07.2024
Director of Maintenance
Fenix Air Charter
02.2022 - 10.2022
Technical Services Manager
Mayo Aviation
09.2018 - 02.2022
Aircraft Maintenance Technician
Central Washington University Aviation
09.2017 - 09.2018
Travel
12.2016 - 09.2017
Aviation Maintenance Technician/Business Partner
Alpine Aviation
04.2013 - 12.2016
Aviation Director of Maintenance
The Rockhill Group
12.2011 - 04.2013
Aviation Institute of Maintenance - Manassas
Airframe And Powerplant Certificate from Aviation Maintenance
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