Rebecca Moore
Bridgeport,WV
Summary
Dynamic and reliable professional with a proven track record at Dismas Charities, enhancing resident safety and facility cleanliness. Excelled in team collaboration and conflict resolution, demonstrating exceptional patience and security monitoring skills. Achieved significant improvements in operational efficiency and resident satisfaction, underscoring a commitment to excellence and punctuality.
Overview
4
4
years of professional experience
Work History
Resident Monitor
Dismas Charities
06.2023 - Current
- Coordinated transportation arrangements for residents when necessary while adhering to budgetary constraints.
- Enhanced resident safety by conducting regular room inspections and monitoring daily activities.
- Collaborated effectively with team members to maintain a secure and supportive atmosphere within the residence.
- Improved facility cleanliness and orderliness through thorough routine checks and maintenance tasks.
- Assisted in conflict resolution among residents, promoting a positive living environment.
- Ensured accurate documentation of incidents and violations, maintaining clear communication with supervisory staff.
- Kept residents safe, controlled, and in proper locations.
- Conduct routine headcount’s
- Patrol and visually inspect the facility, buildings, yards, and residents property to ensure safety and security.
- General housekeeping of the facility
- Operate telephones, intercoms and two way radios
- Operate emergency drills, life safety, and escapes procedures.
Sandwich Maker
Wendys
09.2022 - 11.2023
- Kept workstations well-organized and sanitized throughout shifts, promoting cleanliness and reducing cross-contamination risks.
- Enhanced customer satisfaction by consistently preparing high-quality sandwiches and maintaining a clean workspace.
- Executed sandwich artistry duties with very low occurrence of errors.
- Trained team members to prepare sandwiches and other items according to instructions.
- Supported fellow employees through effective communication and teamwork during busy periods or staff shortages.
- Collaborated with team members to optimize workflow, resulting in better overall performance during peak hours.
Taco Bell Shift Manager
Summerwood Corporation
06.2021 - 09.2022
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Trained and mentored new employees to maximize team performance.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
- Kept employees operating productively and working on task to meet business and customer needs.
Dairy Queen Shift Leader
Lefevre Corporation
07.2020 - 02.2021
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
Education
Bachelor of Science - Criminal Justice
Fairmont State University
Fairmont, WV05.2023
High School Diploma -
Robert C Byrd High School
Clarksburg, WV05.2019
Skills
- Patience and Tolerance
- Reliability and punctuality
- Safety awareness
- Security Monitoring
- General Housekeeping
- Time Management
Timeline
Resident Monitor
Dismas Charities
06.2023 - Current
Sandwich Maker
Wendys
09.2022 - 11.2023
Taco Bell Shift Manager
Summerwood Corporation
06.2021 - 09.2022
Dairy Queen Shift Leader
Lefevre Corporation
07.2020 - 02.2021
Bachelor of Science - Criminal Justice
Fairmont State University
High School Diploma -
Robert C Byrd High School
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