Rebecca Morris
Albany,NY
Summary
Dedicated and compassionate registered nurse (RN) with progressive career history in direct patient care, triage and care coordination in fast-paced environment. Proven to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent customer service. RN professional offering proven clinical knowledge, natural interpersonal strengths and technical abilities. Knowledgeable about EMR charting, medication administration and interdisciplinary collaboration focused on optimizing patient care and support. QUality focused and efficiency driven leader.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Clinical Resource Coordinator, RN
Ellis Hospital Primary Care
Clifton Park, NY
04.2019 - Current
- Championed collaborative efforts with providers and interprofessional teams to set standards for exceptional patient care and resource efficiency
- Identified high-risk patients and ensured comprehensive care, including annual wellness visits, diabetic maintenance, and preventive screenings.
- Expertly managed patient transitional care post-hospitalization to enhance continuity of care.
- Assist providers with lesion removals, wound care and specimen collection. Ensuring proper infection control and specimen transport.
- Counseled patients via telephone according to established guidelines and protocols advising on provider established plans of care.
- Educated patients, families and caregivers on diagnosis and prognosis treatment options, disease process, and management/lifestyle options.
- Provided clinical guidance and supervision to 5 RNs and LPNs, conducting competency assessments and evaluations.
- Ensured compliance with Joint Commission (JCAHO) regulations, leading preparedness and participation in regulatory surveys. Consistently operate to highest standards of care.
- Proactively addressed patient concerns, implementing corrective actions to boost patient satisfaction.
- Effectively managed staffing, equipment, supplies, and vaccine/NYS VFC inventory.
Clinical Registered Nurse
Ellis Hospital Primary Care
Clifton Park, NY
04.2017 - Current
- Delivered comprehensive primary care in adult and pediatric family practice, covering acute and chronic/preventive medicine.
- Adeptly anticipated patient needs, fostering continuity of care and accurate electronic medical record documentation.
- Triaged patient symptoms, facilitating timely and appropriate care interventions.
- Planned and implemented patient care to treat conditions or mitigate symptoms.
- Advocated for patients and families throughout management of acute and chronic disease.
- Collaborated with interdisciplinary healthcare team to deliver optimal patient outcomes.
- Educated patients on self-managing diseases and maintaining good health.
- Conducted point-of-care testing and meticulously monitored lab reports.
- Served as a crucial liaison between patients, families, and care providers.
- Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
Registered Nurse
Saratoga Hospital
Saratoga , NY
09.2016 - 04.2017
- Administered top-tier patient care in a 40-bed telemetry unit, specializing in cardiac, pulmonary, and renal concerns.
- Monitored hemodialysis patients and provided pre- and post-care for cardiac catheterizations.
- Prepared patients for diagnostic procedures like TEE< echocardiograms, stress tests, and MRI/CT scans.
- Proficiently administered medications, including PO, IV drips, and IVP medications.
- Collaborated seamlessly with multidisciplinary healthcare teams.
Education
AS Nursing -
The Belanger School of Nursing
07.2016
BS Business Management / Healthcare Administration -
SUNY Empire State University
05.2012
Massage Therapy Certification -
Center for Natural Wellness School of Massage Therapy
06.2006
Skills
- Staff Training
- Patient Assessment
- Direct Patient Care
- Documentation
- Equipment Sterilization
- Infection Control
- Needs Assessment
- Care Coordination
- Patient Condition Monitoring
- Nursing Performance Assessment
- Treatment Plan Modification
- Patient and Family Advocacy
- Unit Oversight
- Medication Administration
- Critical Thinking
- Chronic Disease Management
Certification
- NYS RN License
- Basic Life Support – American Heart Association
Affiliations
- American Nurses Association
- American Academy of Ambulatory Care Nursing
- National Honor Society-Alpha Delta Nu; Graduated with High Honors
Timeline
Clinical Resource Coordinator, RN
Ellis Hospital Primary Care
04.2019 - Current
Clinical Registered Nurse
Ellis Hospital Primary Care
04.2017 - Current
Registered Nurse
Saratoga Hospital
09.2016 - 04.2017
AS Nursing -
The Belanger School of Nursing
BS Business Management / Healthcare Administration -
SUNY Empire State University
Massage Therapy Certification -
Center for Natural Wellness School of Massage Therapy
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