Rebecca Mowery

• Manage day to day tasks and big picture oversight of 8 person Clinical Conduct Specialist (CCS) team to ensure timelines are met while maintaining quality standards.
• Veeva, MS Word, Excel, Power Point, Adobe Acrobat, and Smartsheet proficiency.
• Create and implement training plans and materials for the CCS Team.
• Track and provide monthly metrics and track shipping error percentages and create plans to improve performance.
• Collaborate with Operational Team members to improve and implement processes.
• Review of source data templates and forms and review of sales orders for accuracy, quality and compliance.
• Monitor individual team member performance and attendance, set goals, develop skills, address questions or complaints. Assist team members on problem resolution through active listening and coaching.
• Provide annual performance reviews through to completion.
• Onboard and train new CCS team members.

*Promoted to Senior CCS August 2018

• Trained new CCSs in all job functions, acted as a resource to the CCS team and assisted where needed.
• Assisted with study set-up and created plans to ensure clinical conduct ran smoothly.
• Ordered and maintained study supplies.
• Created forms and documents for study use, using Veeva, Microsoft Excel, Microsoft Word, Adobe and other tools.
• Demonstrated positive adaptability and flexibility as Celerion adopted new systems and processes, including Veeva and Smartsheet.
• Established updated training resources for new CCSs.
• Worked effectively as a team to ensure integrity of the study was maintained.
• Provided friendly and professional customer service to clients and study participants.
• Trained associates in clinical conduct, such as proper documenting, taking Vital Signs, recording and reading ECGs, and drawing blood.

• Accurately managed and recorded data.
• Was responsible for taking Vital Signs, ECGs, monitoring meals, assisting with blood draws, participant dosings and various other general duties.

• Assisted residents with exercises to help maintain and improve body functions through exercises, such as walking, transfers and range of motion.
• Documented all tasks and changes in resident conditions.
• Trained staff in oral care education, as well as transfer safety training.

• Provided quality nursing care to residents, including vitals, height/weight and monitoring meals.
• Assisted residents with activities of daily living (ADLs) while maintaining accurate documentation of the ADLs.
• Provided dedicated care and quality of living to residents and acted as a support system to them and their families.
• Guided and trained employees with knowledge, advice, and personal experience.
• Knowledge of medical terminology.