Rebecca Nath
Milwaukee,WI
Summary
Sociable server with experience in fast-paced work environments and dedication to fantastic customer service. Talented bartending and specialty drink making with training in various POS systems. Customer focused team player with willingness to take initiative for top-of-the-line customer experiences. Looking to expand my experience within the industry while continuing to hone my craft.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Bartender
St. Paul Fish Company
Milwaukee, Wisconsin
07.2024 - Current
- Provided excellent customer service to a high-volume of customers on a regular basis
- Performed opening and closing duties including restocking supplies.
- Worked in close collaboration with team members to ensure customers received high-quality service.
- Effectively multitasked within fast-paced environment.
- Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
- Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
- Stocked ice bins and coolers as needed throughout shift.
- Made friendly conversation with customers to provide enjoyable bar experience.
Bar Manager
The Wagner House
Freeport, IL
08.2020 - 07.2024
- Utilized my knowledge of spirits to craft creative cocktails as well as suggest classic cocktails to ensure patrons have the best experience
- Continuously updating drink specials as well as creating full menu drops featuring fresh signature cocktails and beloved classics
- Stocked beer, wine and spirits as well as prepped fruit, juices, syrups and garnishes to prepare for bar service
- Provided exceptional, friendly service to a high volume of daily customers.
- Developed and implemented bar procedures to facilitate a more efficient workflow
- Updated customers on menu changes and suggested new food and beverage offerings to maintain quality service relationships as well as increase restaurant sales.
- Kept up to date on available wine and spirits to adequately describe flavor profiles to customers and recommend food pairings.
- Successfully balanced interacting with customers and cocktail crafting seamlessly without sacrificing work quality.
- Worked events with multi-course dinners and pre-plated foods.
- Operated TouchBistro POS terminals to input orders, split bills and calculate totals.
- Ordered and maintained an adequate supply of alcoholic beverages, glassware, garnishes, and other items needed for drinks.
Bartender/Server
Bourbons on Main
Freeport, IL
12.2022 - 11.2023
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Created signature beverages to increase revenue and patron loyalty.
- Maintained detailed inventory of bar supplies and stocked work areas.
- Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
- Verified guest satisfaction with meals and suggested additional items to increase restaurant sales.
- Rolled silverware and set up food stations and dining areas to prepare for next shift or large parties.
- Managed bar area, cocktail design and menu and handled inventory, regulation compliance and customer relationships.
- Trained new bartenders on drink preparation and upselling techniques.
Bartender
The Royal Pub
Freeport, IL
10.2021 - 11.2022
- Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
- Communicated easily with new and returning patrons to build rapport and earn regular business.
- Stocked bar with beer, wine, liquor and related supplies.
- Poured wine, beer and cocktails for patrons.
- Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
- Created signature beverages to increase revenue and patron loyalty.
- Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
- Calculated charges on POS, issued table checks and collected payments from customers.
Education
High School Diploma -
Orangeville High School
Orangeville, ILSkills
- Proficient in Toast, Clover and Touch Bistro POS Systems
- Experienced in Staff Training
- Knowledgeable in Food and Spirit Pairings
- Ability to Think and React Quickly
- Excellent Communicator
- Highly Adaptable
Certification
- Food Handler Safety Certification
- Basset Alcohol Certification
Timeline
Bartender
St. Paul Fish Company
07.2024 - Current
Bartender/Server
Bourbons on Main
12.2022 - 11.2023
Bartender
The Royal Pub
10.2021 - 11.2022
Bar Manager
The Wagner House
08.2020 - 07.2024
High School Diploma -
Orangeville High School