Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Rebecca Nelson

Rock Hill,SC

Summary

Adaptable Office Manager with distinguished skills in budgeting, data entry, and communications. Offers expert abilities in streamlining offices for improved functionality and productivity. Quick to support visitors and staff with diverse needs.

Overview

21
21
years of professional experience

Work History

Office Manager

Interstate Towing & Recovery
Rock Hill, SC
04.2018 - 04.2025
  • Coordinated office activities and operations to secure efficiency and compliance with company policies.
  • Automated office operations for managing client correspondence, payment schedules and data communications.
  • Used judgment and initiative in handling confidential matters and requests.
  • Managed office inventory and placed new supply orders.
  • Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
  • Created spreadsheets in Excel to track data such as vendor statements and invoices
  • Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
  • Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
  • Managed office budget to handle inventory, postage and vendor services.
  • Maintained filing system for records, correspondence and other documents.
  • Provided administrative support to management team including preparing reports and presentations.
  • Responded to customer inquiries via phone or email in a professional manner.
  • Reviewed files and records to obtain information and respond to requests.
  • Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
  • Monitored payments due from clients and promptly contacted clients with past due payments.
  • Answered phone calls, responded to emails, routed mail and coordinated courier services.

Data Entry/Shipping Clerk

Southern Fried Chicks
Rock Hill, SC
05.2017 - 03.2018
  • Performed data entry into internal systems as needed.
  • Prepared work orders, bills of lading or shipping orders to route materials.
  • Used vendor knowledge to determine shipping procedures, routes and rates.
  • Maintained cleanliness of warehouse environment.
  • Compared merchandise invoices to items actually received.
  • Collaborated with team members to meet daily picking targets and deadlines.
  • Printed accurate labels and applied to boxes, crates and containers prior to shipment.
  • Fulfilled orders quickly to accomplish challenging daily objectives.
  • Picked products from designated locations using various tools and transferred to appropriate areas for further processing.
  • Verified accuracy of orders by comparing items and quantities picked to customer invoices.

Loss Prevention Admin/Inventory Clerk

Cato Corporation
Charlotte, NC
07.2004 - 09.2016
  • Performed daily cycle counts and conducted physical inventory audits.
  • Prepared monthly reports summarizing inventory activity and adjustments.
  • Utilized inventory management software for tracking and reporting purposes.
  • Created receiving reports and updated vendor balance sheets to record accounts payable.
  • Provided administrative support to the executive team, including scheduling meetings and managing calendars.
  • Coordinated and scheduled meetings, including room reservations, catering, and technical setup, for seamless execution.
  • Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
  • Facilitated communication between different departments within the organization.
  • Completed expense reports for travel reimbursement.
  • Managed office supplies inventory and placed orders when necessary.
  • Managed database systems containing customer contact information.
  • Updated system to organize office documentation, maximizing efficiency and increasing productivity.
  • Entered data into spreadsheets using Microsoft Excel or other similar programs.
  • Managed incoming calls while providing information or transferring callers to appropriate personnel.
  • Conducted research, compiled and typed statistical reports, synthesized information and provided excellent communication to disseminate information throughout organization.
  • Handled confidential documents in an organized fashion according to established protocol.
  • Updated contact lists regularly when changes occur in employee status or contact information.
  • Developed and maintained filing systems for confidential documents and records.
  • Conducted research on various topics as requested by management.
  • Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
  • Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.

Education

High School Diploma -

Northwestern High School
Rock Hill, SC
06-1993

General Studies

York Technical College
Rock Hill, SC

Skills

  • Data management
  • Inventory control
  • Customer service
  • Microsoft Excel
  • Problem solving
  • Time management
  • Team collaboration
  • Good judgment
  • Reliability
  • Workflow optimization
  • Mail handling
  • Task prioritization
  • Document management
  • Clerical support
  • Idea development and brainstorming
  • Self motivation
  • Office management
  • Multitasking capacity

Affiliations

  • I have many hats within my church community. Currently in leadership in the primary program, as well as help coordinate bi-weekly activity with the primary girls. Previously was in our young women program and camp director.

Timeline

Office Manager

Interstate Towing & Recovery
04.2018 - 04.2025

Data Entry/Shipping Clerk

Southern Fried Chicks
05.2017 - 03.2018

Loss Prevention Admin/Inventory Clerk

Cato Corporation
07.2004 - 09.2016

High School Diploma -

Northwestern High School

General Studies

York Technical College

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Rebecca Nelson