Summary
Overview
Work History
Education
Skills
Timeline
Generic

Rebecca Nelson

Pauline

Summary

Dynamic and adaptable individual with experience in the hospitality industry. Known for strong problem-solving skills and effective communication, consistently contributing to improved guest satisfaction and operational efficiency.

Overview

4
4
years of professional experience

Work History

To-Go Specialist, Host, Prep Cook

Cracker Barrel Old County Store
Spartanburg, SC
05.2025 - 04.2026
  • Prepared and packaged to-go orders efficiently for customer satisfaction.
  • Communicated effectively with kitchen staff to coordinate order accuracy and timing.
  • Assisted customers in menu selection, providing recommendations based on preferences.
  • Greeted and seated guests, ensuring a welcoming atmosphere.
  • Prepared ingredients by washing, chopping, and measuring to ensure timely meal assembly.

Front of House Staff Member

Chick-fil-A
Spartanburg, SC
07.2023 - 03.2025
  • Delivered exceptional customer service in fast-paced environment, ensuring guest satisfaction and loyalty.
  • Operated Point of Sale system efficiently, processing transactions accurately and quickly.
  • Collaborated with team members to maintain cleanliness and organization of front-of-house areas.
  • Assisted in training new staff on operational procedures and customer service protocols.

Front Desk Receptionist, Lane Attendant

Paradise Lanes & Fec
Spartanburg, SC
09.2022 - 08.2023
  • Provided exceptional customer service by addressing inquiries and resolving complaints promptly.
  • Coordinated scheduling for bowling lanes and party reservations to optimize guest experience.
  • Maintained accurate records of guest interactions and transactions using POS systems.
  • Monitored bowling lane operations to ensure optimal performance and guest satisfaction.

Education

Associate of Applied Science - Nursing

Spartanburg Community College
Spartanburg, SC
05-2027

High School Diploma -

Dorman High School
Roebuck, SC
05-2025

Skills

  • Strong multitasking
  • Guest relations management
  • Problem-solving
  • Initiative-taking
  • Quick learner

Timeline

To-Go Specialist, Host, Prep Cook

Cracker Barrel Old County Store
05.2025 - 04.2026

Front of House Staff Member

Chick-fil-A
07.2023 - 03.2025

Front Desk Receptionist, Lane Attendant

Paradise Lanes & Fec
09.2022 - 08.2023

Associate of Applied Science - Nursing

Spartanburg Community College

High School Diploma -

Dorman High School

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