Rebecca Nichols
Rowlett,Texas
Summary
Vigilant professional in the security and protection field, known for high productivity and efficient completion of tasks. Skilled in surveillance techniques, risk assessment, and emergency response coordination. Excelling in communication, teamwork, and problem-solving to ensure safety and security in all assignments.
Overview
3
3
years of professional experience
Work History
Target Security Specialist
Target
08.2023 - Current
- Company Overview: Assets Protection (AP) teams function to keep our guests, team, and brand safe and secure and lead through crisis events
- Website: [Target](https://www.target.com)
- I protect profitable sales by mitigating shortage risks and preventing, investigating, and resolving theft and fraud to ensure products are available for our guests
- Lead a physical security culture for our team members and guests by assessing and maintaining safe and secure standards throughout the store, including exterior property
- Respond to and accurately document security incidents
- Understand and leverage de-escalation tools for guest issues to provide a safe and secure environment for our team members and guests
- Submit appropriate documentation in the system for all incidents following AP policy and procedures
- Understand and appropriately use the video systems
- Collaborated with local law enforcement agencies to establish strong relationships, increasing the effectiveness of joint responses to incidents
- Detected potential threats proactively through regularly monitoring surveillance systems and analyzing incident reports
- Performed regular audits of existing security measures, identifying areas for improvement and recommending changes accordingly
- Assets Protection (AP) teams function to keep our guests, team, and brand safe and secure and lead through crisis events
- Website: [Target](https://www.target.com)
Guest Service Advocate
Target
08.2021 - 08.2023
- Delivered outstanding guest service and implemented policies and procedures to drive loyalty and referrals
- Adhered to policies and delivered friendly, clean, fast, and safe guest services to impact guest experience positively
- Maintained composure in stressful situations and provided helpful and kind guest services for customer satisfaction
- Enhanced customer satisfaction by providing efficient and accurate cash transactions
- Streamlined checkout process for increased efficiency and reduced waiting times
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment
- Mentored new employees on cashier duties and best practices, improving staff performance
- Supported management in implementing operational improvements such as updated training manuals or revised schedules
Education
Bachelor of Science - Cyber/Computer Forensics and Counterterrorism
University of Arizona
05-2025
Skills
- Forensics Toolkit (FTK)
- Digital Forensics
- Python
- C
- Javascript
- Open Source Intelligence (Osint)
- Physical Security
- Theft Prevention
- Training
- Risk Assessment
- Application security
- Incident response
- IT security
- Network security
- User awareness training
- Digital forensics
- Physical security
- Professionalism
- CCTV monitoring
- Cybersecurity
- Personnel protection
- Access management
Languages
- English
- American Sign Language
Timeline
Target Security Specialist
Target
08.2023 - Current
Guest Service Advocate
Target
08.2021 - 08.2023
Bachelor of Science - Cyber/Computer Forensics and Counterterrorism
University of Arizona
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