Rebecca Nielsen
Aurora,IL
Summary
Experienced Deputy Coroner specializing in Medicolegal death investigations, focused on thorough and accurate case analysis. A proven leader with excellent attention to detail and strong observational skills. Goal-driven with a composed and focused approach in high-pressure situations.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Assistant Chief Deputy Coroner
Kane County Coroner's Office
09.2023 - Current
- Investigate sudden and unexpected deaths in Kane County in accordance with Chapter 55 ILCS of the Illinois Revised Statues.
- Respond to the scene of a death when required and assume custody of the decedent
- Process invoices for payment into the County financial program
- Process payroll for the department
- Write concise, accurate, and timely reports as necessary
- Work with police agencies, fire departments, hospitals, physicians, nurses, to obtain vital information concerning facts pertaining to any particular death
- Coordinated disaster response efforts with local emergency management teams during natural disasters or critical incidents.
- Organized community outreach programs to foster positive relationships between law enforcement officers and citizens.
- Enhanced data tracking systems for more efficient record-keeping and easier retrieval during investigations or audits.
- Reviewed death records for accuracy and completeness, maintaining a high level of integrity within the coroner's office.
- Enhanced public health measures by identifying trends in unnatural deaths and providing timely reports to relevant authorities.
- Assisted families of decedents by providing timely updates on case status and answering questions about the process, fostering a sense of trust and understanding.
Deputy Coroner
Kane County Coroner's Office
12.2022 - 09.2023
- Investigate sudden and unexpected deaths in Kane County in accordance with Chapter 55 ILCS of the Illinois Revised Statues.
- Collaborated with forensic experts, pathologists, and toxicologists to obtain necessary analyses for determining cause of death accurately.
- Assisted with autopsies to determine cause and manner of death.
- Promoted community awareness about coroner services through presentations at local schools, organizations, and events.
- Maintained detailed records of each case, ensuring both accuracy and promptness in reporting.
- Assisted families in understanding the circumstances surrounding a loved one's death by providing compassionate support and clear explanations.
Administrative Assistant
Kane County Coroner's Office
03.2022 - 12.2022
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Processed death certificates and cremation authorizations.
Funeral Director
Moss Family Funeral Home
02.2019 - 03.2022
- Assisted in the preparation of bodies for visitation or burial, adhering to strict standards of care.
- Established trust among clients by consistently delivering exceptional service while maintaining sensitivity towards their needs.
- Maintained facility cleanliness, ensuring a welcoming environment for grieving families.
- Displayed highest level of professionalism and sensitivity when dealing with grieving family members.
- Managed all aspects of funeral arrangements for smooth and efficient service delivery.
- Facilitated pre-planning consultations, guiding clients through complex decision-making processes.
Funeral Director Apprentice
Krause Funeral Home
03.2015 - 01.2017
- Assisted in the preparation of bodies for visitation or burial, adhering to strict standards of care.
- Maintained facility cleanliness, ensuring a welcoming environment for grieving families.
- Picked up deceased at private homes, hospitals and county morgues.
- Performed embalming procedures and updated case study reports.
- Responded to emergency calls with sensitivity and professionalism, offering immediate support during times of need.
Office Manager
Pinelawn Memorial Park
01.2012 - 03.2015
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
Education
Associate of Applied Science - Mortuary Science
Worsham College of Mortuary Science
Wheeling, Illinois03-2018
Skills
- Media relations
- Multitasking
- Excellent communication
- Critical thinking
- Organizational skills
Certification
- Funeral Director License - Illinois Board of Funeral Directors and Embalmers.
- Certified Crematory Operator (CCO) - National Funeral Directors Association (NFDA).
Association Memberships
Illinois Coroner and Medical Examiners Association
Illinois Division of International Association of Identification
Illinois Homicide Investigators Association
Timeline
Assistant Chief Deputy Coroner
Kane County Coroner's Office
09.2023 - Current
Deputy Coroner
Kane County Coroner's Office
12.2022 - 09.2023
Administrative Assistant
Kane County Coroner's Office
03.2022 - 12.2022
Funeral Director
Moss Family Funeral Home
02.2019 - 03.2022
Funeral Director Apprentice
Krause Funeral Home
03.2015 - 01.2017
Office Manager
Pinelawn Memorial Park
01.2012 - 03.2015
Associate of Applied Science - Mortuary Science
Worsham College of Mortuary Science
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