Rebecca Okonkwo
Katy,Texas
Summary
Experienced correctional officer and healthcare professional with a diverse background in security, caregiving, and customer service. Proven ability to manage challenging environments and provide compassionate care. Strong communication and interpersonal skills, with a commitment to maintaining safety and well-being. Demonstrated expertise in handling high-stress situations, ensuring adherence to regulations, and delivering exceptional service.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Correctional Officer
Texas Department of Criminal Justice
12.2023 - 07.2024
- Supervised and monitored inmate activities to ensure safety and security within the facility
- Conducted regular inspections and searches to prevent contraband and ensure compliance with facility regulations
- Assisted in emergency response situations, including medical emergencies, disturbances, and evacuations
- Maintained accurate records and reports on inmate behavior, incidents, and daily activities
- Facilitated communication and coordination with other law enforcement agencies and correctional staff.
Package Handler
FedEx Ground
04.2020 - 06.2022
- Sorted and loaded packages onto delivery vehicles, ensuring accuracy and efficiency
- Operated warehouse equipment, including forklifts and conveyor belts, to move and organize packages
- Adhered to safety protocols and procedures to prevent accidents and injuries
- Collaborated with team members to meet daily shipping and receiving targets
- Provided support in tracking and documenting package deliveries and discrepancies.
HHA/Caregiver
Partners HealthCare
08.2019 - 04.2020
- Assisted patients with daily living activities, including bathing, dressing, and grooming
- Administered medication and monitored patients' health status under the supervision of healthcare professionals
- Provided companionship and emotional support to patients and their families
- Maintained detailed patient records and communicated changes in health conditions to the healthcare team
- Ensured a clean and safe environment for patients by performing light housekeeping tasks.
Licensed Nursing Assistant
Banner Casa Grande Medical Center
01.2020 - 02.2020
- Assisted nurses and medical staff in providing direct patient care in a hospital setting
- Monitored vital signs, such as blood pressure and temperature, and reported abnormalities to the nursing staff
- Supported patients with mobility and exercise as directed by the healthcare team
- Prepared and maintained patient rooms, ensuring cleanliness and availability of necessary supplies
- Communicated effectively with patients, families, and healthcare professionals to ensure quality care.
Correctional Officer
Core Civic
06.2018 - 07.2019
- Maintained security and order within the correctional facility by supervising inmates and enforcing rules
- Conducted routine inspections, searches, and surveillance to detect and prevent contraband and violations
- Responded to emergencies, including inmate altercations and medical incidents, following established protocols
- Prepared detailed reports on inmate behavior, incidents, and facility operations
- Collaborated with correctional staff and management to develop and implement security policies.
Customer Representative / Sales Associate
His Grace Upholstery
08.2010 - 07.2016
- Assisted customers with product selection, inquiries, and purchases in a retail setting
- Managed inventory, restocked merchandise, and maintained an organized sales floor
- Processed transactions, handled cash, and ensured accurate record-keeping
- Resolved customer complaints and provided excellent customer service to enhance satisfaction
- Contributed to sales goals by promoting products and services to customers.
Education
B.sc Anatomy -
University of Ilorin
Ilorin, NigeriaSkills
- Security and Surveillance
- Emergency Response
- Patient Care
- Customer Service
- Communication and Interpersonal Skills
- Team Collaboration
- Problem-Solving
- Attention to Detail
- Time Management
Certification
Licensed Nursing Assistant
References
Available upon request.
Timeline
Correctional Officer
Texas Department of Criminal Justice
12.2023 - 07.2024
Package Handler
FedEx Ground
04.2020 - 06.2022
Licensed Nursing Assistant
Banner Casa Grande Medical Center
01.2020 - 02.2020
HHA/Caregiver
Partners HealthCare
08.2019 - 04.2020
Correctional Officer
Core Civic
06.2018 - 07.2019
Customer Representative / Sales Associate
His Grace Upholstery
08.2010 - 07.2016
B.sc Anatomy -
University of Ilorin
Similar Profiles
Phil OnyemaechiPhil Onyemaechi
Correctional Officer (CERTIFIED) at Texas Department of Criminal Justice, Huntsville Tx (TDCJ Holliday Unit)Correctional Officer (CERTIFIED) at Texas Department of Criminal Justice, Huntsville Tx (TDCJ Holliday Unit)
Deanna StantonDeanna Stanton
Administrative Assistant IV at Texas Department of Criminal Justice-Huntsville, TXAdministrative Assistant IV at Texas Department of Criminal Justice-Huntsville, TX
Temitayo IkudasiTemitayo Ikudasi
Correctional Officer at Texas Department of Criminal JusticeCorrectional Officer at Texas Department of Criminal Justice
Kimberly WynnKimberly Wynn
Laundry Attendant at Texas Department Of Criminal JusticeLaundry Attendant at Texas Department Of Criminal Justice
Nathaniel ChristieNathaniel Christie
Computer Assistant at The University of Texas at Dallas Office of Information TechnologyComputer Assistant at The University of Texas at Dallas Office of Information Technology