Rebecca Palitza
Converse,TX
Overview
1
1
year of professional experience
Work History
Snow Cone Maker
Bahama Bucks
, TX
06.2024 - Current
- Prepared and served snow cones to customers in a timely manner.
- Conducted daily cleaning of the equipment used for making snow cones, including blades, hoppers, and spouts.
- Provided customer service by answering questions about flavors, sizes and cost of items.
- Maintained stock levels of syrups and other ingredients used for making snow cones.
- Kept track of sales transactions involving cash or credit cards.
- Operated various machines used for producing flavored ice blocks that were later crushed into small pieces for making snow cones.
- Assisted customers in choosing their desired flavorings for their snow cone order.
- Followed recipes for creating different types of flavored syrups used on top of the snow cone.
- Maintained cleanliness of showcase, lobby and patio area, remaining attentive to trash, tables and chairs.
Soda Maker
Fiiz Drinks
Converse
10.2023 - 04.2024
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Assisted with customer requests and answered questions to improve satisfaction.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
Education
High School Diploma -
Judson Learning Academy
Kirby TxSkills
- Organization and Planning
- Quality Control Standards
- Food Safety Compliance
- Efficient time management
- Cash Handling
- Brand Promotion
- Suggestive Selling
- Stock Rotation
- Headset operation
- Payment Processing
- Order Taking
- Inventory Monitoring
- Supply Restocking
- Menu and flavors samplings
- Cash register
- Inventory
- Relationship Building
- Friendly demeanor
- Food preparation safety
- Teamwork
- Customer Engagement
- Safe Food Handling
- Cash Register Operation
- Cleaning and organization
- Customer Service
- Guest service
- Greeting customers
Timeline
Snow Cone Maker
Bahama Bucks
06.2024 - Current
Soda Maker
Fiiz Drinks
10.2023 - 04.2024
High School Diploma -
Judson Learning Academy