Rebecca Parson

Processed orders, managed credits, and handled returns using SAP and Salesforce.

• Ensured order accuracy by analyzing weekly PowerBI reports.
• Maintained an organized order book while delivering exceptional customer service via phone, email, and chat.
• Collaborated within a team to provide necessary support and enhance overall productivity.
• Demonstrated strong multitasking abilities in managing customer inquiries and resolving challenges.

• Elevated brand recognition through strategic social media promotion and content creation.
• Cultivated online engagement to strengthen community presence and interaction.
• Mentored new ambassadors to maintain consistency in messaging and best practices.

• Assisted with event logistics by coordinating with vendors, and creating detailed timelines for race registration.
• Supported the execution of marketing campaigns across multiple platforms, increasing brand visibility.
• Worked closely with event sponsors to ensure the smooth execution of events, receiving positive feedback.

• Increased brand awareness through event marketing and social media demonstrations.
• Boosted word-of-mouth referrals by fostering personalized customer interactions.
• Educated customers on product features while addressing all inquiries effectively.

• Enhanced brand awareness through event marketing and direct customer engagement.
• Executed promotional events and product demonstrations to build strong customer relationships.
• Coordinated marketing initiatives with clients and event organizers to drive successful outcomes.