Rebecca Patterson
Madison,WI
Summary
Dynamic administrative professional with a proven track record at UW Madison, excelling in office management and customer service. Expert in Microsoft Excel and fostering team collaboration, I streamlined operations, enhanced workflow efficiency, and developed training programs, significantly improving staff performance and operational excellence. Committed to delivering exceptional administrative support and driving organizational success.
Overview
35
35
years of professional experience
Work History
Administrative Assistant
Edgewood College
08.2015 - 06.2025
- Managed scheduling and coordination of meetings for team members.
- Assisted in maintaining organized filing systems for efficient document retrieval.
- Supported daily office operations by handling phone inquiries and customer requests.
- Prepared and distributed internal communications to enhance team collaboration.
Business Office Manager
UW Madison Department of Family Medicine
06.2010 - 08.2015
- Streamlined office operations to enhance workflow efficiency and reduce processing times.
- Managed budgeting and financial reporting, ensuring adherence to organizational standards and policies.
- Developed training programs for new staff, fostering a culture of continuous improvement and operational excellence.
- Coordinated cross-departmental communication to facilitate project alignment and resource sharing.
- Oversaw compliance with regulatory requirements, maintaining accurate documentation and audit readiness.
- Managed financial operations for the business, ensuring accurate budgeting and timely invoice processing.
Office Manager
UW Madison Graduate School Accounting Office
08.1990 - 06.2010
- Oversaw daily office operations, ensuring efficient workflow and resource management.
- Developed and implemented office procedures to enhance productivity and streamline processes.
- Trained and mentored administrative staff, fostering a collaborative team environment.
- Managed vendor relationships, negotiating contracts and maintaining service quality standards.
- Monitored budget expenditures, providing financial insights for strategic planning and decision-making.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Facilitated smooth communication between departments, addressing concerns promptly to maintain harmonious work relationships.
- Conducted regular reviews of office procedures, identifying and implementing improvements for operational excellence.
- Provided comprehensive administrative support to senior management, enabling them to focus on strategic decision-making.
Education
No Degree - Communications
UW-Madison
Madison, WIHigh School Diploma -
Park Falls Lincoln High School
Park Falls, WI05-1975
Skills
- Customer service
- Data entry
- Computer skills
- Office administration
- Administrative support
- Microsoft Excel
- Customer relations
- Clerical support
- Microsoft Office Suite
- Microsoft Word
Timeline
Administrative Assistant
Edgewood College
08.2015 - 06.2025
Business Office Manager
UW Madison Department of Family Medicine
06.2010 - 08.2015
Office Manager
UW Madison Graduate School Accounting Office
08.1990 - 06.2010
No Degree - Communications
UW-Madison
High School Diploma -
Park Falls Lincoln High School
Similar Profiles
Tracy M. Towne PhD, RN, PMHNP-BCTracy M. Towne PhD, RN, PMHNP-BC
Associate Professor with Tenure at Edgewood CollegeAssociate Professor with Tenure at Edgewood College
Tracy M. Towne PhD, RN, PMHNP-BCTracy M. Towne PhD, RN, PMHNP-BC
Associate Professor with Tenure at Edgewood CollegeAssociate Professor with Tenure at Edgewood College
Angela ThomasAngela Thomas
Clinical Nursing Instructor at Edgewood CollegeClinical Nursing Instructor at Edgewood College
Lauren WiseLauren Wise
Research Assistant I at LabCorp Drug DevelopmentResearch Assistant I at LabCorp Drug Development
KENDAHL MORRISONKENDAHL MORRISON
Lead Teacher-Infants at Bee Balm Learning CenterLead Teacher-Infants at Bee Balm Learning Center