Rebecca Peaslee
San Diego,CA
Summary
Caring professional prepared to deliver case management and client advocacy. Dedicated to helping others achieve progress toward goals and meet specific needs. Wide-ranging knowledge of applicable services and professionals appropriate for clients. Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.
Overview
28
28
years of professional experience
Work History
Assistant Manager
The Maids
06.2018 - Current
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Streamlined store operations for increased efficiency, implementing new processes and procedures.
- Developed strong working relationships with staff, fostering a positive work environment.
- Increased sales through effective merchandising strategies and targeted promotions.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
- Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Monitored sales trends to adjust pricing strategies accordingly for optimal profitability.
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various projectstasks.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Deli Clerk
Vons Companies
06.1996 - 02.2019
- Increased customer satisfaction by providing exceptional service and maintaining a clean, organized deli counter.
- Enhanced product presentation by arranging visually appealing displays and regularly rotating items to ensure freshness.
- Reduced food waste by closely monitoring inventory levels and proactively adjusting orders based on sales trends.
- Maintained a safe working environment by adhering to food safety guidelines and promptly addressing any hazards.
- Developed strong rapport with customers by offering personalized service, answering questions, and making recommendations based on preferences.
- Collaborated with other departments to promote cross-merchandising opportunities and improve overall store performance.
- Precisely measured, weighed, sliced, and packaged deli products according to customer requests while minimizing waste.
- Demonstrated versatility in handling various responsibilities such as cashier duties or stocking shelves during peak hours or staff shortages.
- Provided an enjoyable shopping experience for customers by engaging in friendly conversations while efficiently preparing their orders.
- Built trust with customers through meticulous attention to detail in fulfilling special orders and dietary restrictions.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Kept kitchen, counter and dining areas cleaned and sanitized.
Breastfeeding Peer Counselor
Red Cross WIC
11.2010 - 01.2012
- Increased breastfeeding success rates by providing personalized support and guidance to new mothers.
- Enhanced community health outcomes by educating families on the benefits of breastfeeding for both mother and child.
- Developed strong rapport with clients, fostering trust and open communication during counseling sessions.
- Empowered mothers to overcome challenges through tailored advice and practical solutions based on individual needs.
- Assisted in developing educational materials for use in counseling sessions and outreach efforts targeting pregnant women and new parents.
- Demonstrated empathetic listening skills when addressing clients'' concerns or frustrations related to their breastfeeding journey.
- Maintained detailed records of client interactions, ensuring accurate documentation for reporting purposes and continuity of care across appointments.
- Facilitated workshops for healthcare providers to improve awareness about the importance of breastfeeding support services within their organizations.
- Created pamphlets, videos and other health education materials to promote health awareness and preventive health practices.
- Participated in health education research initiatives, developing and evaluating health education programs.
- Gave public talks on importance of health education and specific disease prevention and treatment strategies.
- Led planning and achievement of goals and objectives consistent with agency mission and philosophy.
- Assisted with development of improved seminars and training materials.
- Taught health education classes for community workers and members of public.
Paraeducator
San Diego Unified School District
09.2008 - 06.2010
- Enhanced student comprehension by implementing differentiated instructional strategies tailored to individual needs.
- Assisted students in achieving academic goals by providing one-on-one tutoring and small group instruction in various subjects.
- Maintained a safe and inclusive learning environment by addressing behavioral issues promptly and following established protocols.
- Strengthened communication between school staff, parents, and students by serving as a liaison for information sharing.
- Monitored student progress through regular assessments, adjusting instructional methods accordingly to maximize effectiveness.
- Fostered positive relationships with students, families, and colleagues by exhibiting a caring demeanor and maintaining open lines of communication.
- Assisted teachers and worked individually with students with special needs, helping each navigate education system.
- Monitored student classroom and outdoors activities to promote student safety.
- Prepared instruction materials, constructed bulletin boards, and set up work areas.
- Relieved classroom teacher during breaks and maintained order and structure in classroom.
- Supervised students on field trips for safety and proper behavior in public settings.
- Collaborated with parents and guardians to increase support and provide best learning environment.
Skills
- Recruiting and interviewing
- Employee Scheduling
- Operations Management
- Task Delegation
- Money Handling
- Reliability
- Relationship Building
- Problem-solving abilities
- Positive Attitude
- Team Collaboration
Timeline
Assistant Manager
The Maids
06.2018 - Current
Breastfeeding Peer Counselor
Red Cross WIC
11.2010 - 01.2012
Paraeducator
San Diego Unified School District
09.2008 - 06.2010
Deli Clerk
Vons Companies
06.1996 - 02.2019
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