REBECCA PECURA
Oak Lawn,IL
Summary
Reliable Logistics Agent adept at working with transportation and distribution companies to handle domestic and international shipments. Area of expertise includes ocean import with outstanding coordination and strong interpersonal and task prioritization skills.
Overview
6
6
years of professional experience
Work History
Ocean Import Agent
Kintetsu World Express U.S.A
Woodale, Illinois
04.2021 - Current
- Negotiated and arranged transport of goods with shipping or freight companies.
- Created documents of load plans, cargo cleanliness inspections and transportation processes.
- Updated clients on cargo and mail statuses by closely monitoring receipt and tracking processes.
- Checked import documentation to determine cargo contents and classified goods into different tariff or fee groups.
- Determined method of shipment and prepared bills of lading, invoices, and other shipping documents
- Created plans and communicated deadlines to ensure projects were completed on time.
Insurance Coordinator / Receptionist
Chicago KiDDs Pediatric Dentistry
Palos Heights, IL
03.2019 - 10.2020
- Coordinated referrals through insurance and other medical specialists and documented details in patient charts.
- Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
- Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
- Used quick response and dynamic service skills to build relationships with patient, improving customer retention rate.
- Helped patients complete necessary medical forms and documentation.
- Frequently double-checked patient histories and current information while scheduling follow-ups and other appointments.
- Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
Foreign English Teacher
AEON English Language Learning Corporation
Tokyo, Japan
10.2016 - 10.2018
- Ages: Baby (Ages 1-3), Preschool, Kindergarten, Elementary, Middle School, High School, Adults (Adults range anywhere from 18 yrs to 80 yrs).
- Increased TEFL students' reading levels by integrating word games and altering lesson plans for students needing extra guidance.
- Created monthly academic status reports based on in-depth student evaluations.
- Assisted department head in establishing daily schedules, curriculum and ESL activities.
- Gave one-on-one attention to each student while maintaining overall focus on entire group.
- Created new lesson plans based on course objectives.
- Improved instruction methods by using various assessment tools and strategies.
- Collaborated with teachers and department heads to meet quarterly and yearly educational goals.
- Attended workshops to learn about student motivation and engaging learning activities.
- Used positive reinforcement and provided clear feedback to help students succeed.
Sales Associate / Cashier / Shipment and Floorset Team
Bath and Body Works
Orland Park, IL
09.2011 - 02.2013
- Supported a customer-centric culture, where the full energy and activity of the store team are focused on delivering highly satisfying customer experiences
- Taught various new employee on-boarders to be proficient in register usage as well as proficient in shipment and stocking responsibilities,
- Built customer loyalty by converting customer relationship marketing to capture
- Maintained awareness of all sales, promotions, and applicable ringing procedures
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
- Maintained awareness of loss prevention by fostering a culture of honesty and connecting the link between customer service and customer satisfaction
Media Support Intern
ELL Parenting Center
Skokie, IL
- Documented and assisted with programs that encouraged multi-cultural parental involvement and leadership in the community
- Took various photos and videos of events in the Skokie School District - Attended weekly meetings alongside parents who were learning English as Foreign Language to better understand the ELL Parenting Center’s goals
Education
Bachelor of Arts - Media, Cultural, and Rhetoric Studies
University of Illinois At Chicago
Chicago, IL05.2014
Teaching English As A Foreign Language - Level 5 Certification (Highest)
International TEFL Academy
Chicago, ILSkills
- Fluent in Romanian
- Proficient in creating and maintaining schedules
- Extensive English grammar knowledge
- Flexible and Adaptable
- Teamwork and Collaboration
- Attention to Detail
Timeline
Ocean Import Agent
Kintetsu World Express U.S.A
04.2021 - Current
Insurance Coordinator / Receptionist
Chicago KiDDs Pediatric Dentistry
03.2019 - 10.2020
Foreign English Teacher
AEON English Language Learning Corporation
10.2016 - 10.2018
Sales Associate / Cashier / Shipment and Floorset Team
Bath and Body Works
09.2011 - 02.2013
Media Support Intern
ELL Parenting Center
Bachelor of Arts - Media, Cultural, and Rhetoric Studies
University of Illinois At Chicago
Teaching English As A Foreign Language - Level 5 Certification (Highest)
International TEFL Academy