Krystal Jackson
Jonesboro,GA
Summary
Experienced logistics professional with a strong background in ocean import and export operations. Skilled in coordinating shipments, managing documentation, tracking vessels, and keeping customers informed throughout the shipping process. Known for staying organized, solving problems, and ensuring freight moves accurately and on time.
Overview
10
10
years of professional experience
Work History
Ocean Import Agent
Expeditors
Atlanta, Georgia
05.2023 - 04.2026
- Created new ocean import files, ensuring shipment information was accurate and laying the foundation for efficient processing throughout import workflow.
- Tracked vessel movement, updating the system with estimated port departure dates and inland arrival times.
- Dispatched truckers for container pickups, preventing storage and demurrage charges through timely execution.
- Prepared and ran automation tools used to track shipment milestones and support ocean import operations.
- Reviewed and managed import documentation required for freight release.
Ocean Export Agent
Expeditors
Atlanta, Georgia
09.2019 - 05.2023
- Booked ocean freight directly with carriers, securing vessel space to meet customer's needs.
- Managed ocean export documents and processed shipping instructions.
- Coordinated drayage with trucking companies to ensure timely delivery to rail or port.
- Communicate with steamship lines, truckers, warehouses, and customers to resolve shipment issues.
- Ensure compliance with export regulations and company procedures.
Warehouse Associate
Prologistix Staffing
Atlanta, GA
01.2016 - 09.2019
- Assigned daily picking and packing workloads to team members and assisted with order fulfillment to meet deadlines.
- Prepared shipping labels and scheduled truck pickups for outbound shipments.
- Managed driver check-ins ensured required PPE was worn and directed drivers to designated dock doors for loading and unloading.
Education
GED -
Atlanta Metropolitan State College
Atlanta, GA02-2020
Skills
- Logistics Operations
- Ocean Import and Export Operations
- Freight Forwarding
- Shipment Documentation
- Vessel and container tracking
- Carrier Coordination
- Transportation Management System
- Microsoft Excel
- Data Entry
- Customer Service
Timeline
Ocean Import Agent
Expeditors
05.2023 - 04.2026
Ocean Export Agent
Expeditors
09.2019 - 05.2023
Warehouse Associate
Prologistix Staffing
01.2016 - 09.2019
GED -
Atlanta Metropolitan State College