Rebecca Perez
Customer Service Representative
The Bronx,NY
Summary
I am committed and hardworking. Experienced in processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers. Creative problem-solver versed in customer service.
Overview
4
4
years of post-secondary education
1
1
year of professional experience
Work History
Stocker/Cashier
Burlington Stores
Bronx, NY
07.2020 - Current
- Restocked, arranged and organized merchandise in front lanes to drive product sales.
- Processed POS transactions, including checks, cash and credit purchases or refunds.
- Checked identification for proof-of-age for credit card authorization verification.
- Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
- Assisted customers with special services, account updates and promotional options.
- Checked bills with counterfeit pens and examined coins to spot and refuse foreign currency.
Store Associate/Cashier
Modell's Sporting Goods
Bronx, NY
08.2019 - 03.2020
- Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
- Pursued resolutions to achieve complete customer satisfaction, including tracking down hard-to-find merchandise at diverse locations.
- Displayed merchandise by arranging in appealing and orderly way to boost sales.
- Approached browsing customers to initiate conversations to determine buying preferences.
Education
High school diploma - Computer science
09.2015 - 06.2019
Skills
Time managment
undefinedAdditional Information
- Authorized to work in the US for any employer
Timeline
Stocker/Cashier
Burlington Stores
07.2020 - Current
Store Associate/Cashier
Modell's Sporting Goods
08.2019 - 03.2020
High school diploma - Computer science
09.2015 - 06.2019
Similar Profiles
Kizzi MotleyKizzi Motley
Store Manager at Burlington StoresStore Manager at Burlington Stores
Cynthia JosephCynthia Joseph
Store Manager at Burlington StoresStore Manager at Burlington Stores
Bhumika PatelBhumika Patel
Sales Associate at Burlington StoresSales Associate at Burlington Stores
Todd AbramsTodd Abrams
Regional Vice President South and Central Florida at Burlington StoresRegional Vice President South and Central Florida at Burlington Stores
Yismely JaquezYismely Jaquez
Group Leader at Acacia NetworkGroup Leader at Acacia Network