Summary
Overview
Work History
Education
Skills
Timeline
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Isabella Sampayo

Orlando,FL

Summary

Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature. Friendly and reliable while offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude.

Overview

2
2
years of professional experience

Work History

Cashier

Greenway Dodge Chrysler Jeep
05.2022 - 08.2023
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Tallied cash drawer at beginning and end of each work shift.
  • Processed debit and credit card and electronic check payments.
  • Answered phone calls, searched up customer profiles, and transferred them to the correct place.
  • Filed paperwork to be sent off to a storage facility.
  • Used CDK to shut down paperwork and close payments.

Party Hostess

Launch Trampoline Park
10.2022 - 02.2023
  • Met needs of customer special requests to promote positive party experiences and build loyal clientele.
  • Cheerfully briefed customers on facility rules, amenities and party policies.
  • Explained facility attractions to party guests and answered customer questions.
  • Prepared and served meals, beverages and desserts to party guests.
  • Supervised party area and delivery of services to verify guests complied with facility safety rules.
  • Arranged tables and seating to comfortably seat party guests.
  • Adhered to strict party schedule to avoid overbooking or delay of parties.
  • Completed party checklist to confirm each party received contracted elements of party package.
  • Prepared facility liability waivers and verified customers' completion before starting children's birthday parties.
  • Supervised children's activities, maintaining happiness, safety and well-being.
  • Prepared and served food and drinks to guests, meeting hygiene and safety standards.
  • Decorated and set tables in accordance with party themes and age groups.
  • Educated guests on rules and policies to deliver safe, enjoyable experiences.

Food Preparation Worker

Wendy's
03.2021 - 06.2021
  • Sanitized work surfaces between food preparation, avoiding cross-contamination and maintaining food safety guidelines.
  • Made food according to standard recipes with requested changes for customer satisfaction.
  • Demonstrated punctuality and reliability in consistently arriving for scheduled shifts to meet service demands.
  • Kept workstation and equipment clean, organized, sanitized, and sufficiently stocked.
  • Packaged and stored food products following proper handling and preservation methods.
  • Supported kitchen team by being responsive and pitching in to complete tasks.
  • Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.

Education

Associate of Arts -

Valencia College
Orlando, FL
05.2027

Skills

  • Customer Service Excellence
  • Merchandise Restocking
  • Cooperative Attitude
  • Restocking
  • Conflict Resolution
  • Verbal and Written Communication
  • Opening and Closing Tasks
  • Database Management
  • Setting Up Files
  • Document and Records Management
  • Time managment
  • Friendly additude
  • Flexible schedule
  • Problem solving
  • Customer Support
  • Good Listening Skills
  • Maintaining Clean Work Areas
  • Good Judgment
  • Brand Promotion

Timeline

Party Hostess

Launch Trampoline Park
10.2022 - 02.2023

Cashier

Greenway Dodge Chrysler Jeep
05.2022 - 08.2023

Food Preparation Worker

Wendy's
03.2021 - 06.2021

Associate of Arts -

Valencia College

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Isabella Sampayo