Rebecca Perez
Downtown LA Law Group
9
years of professional experience
Professional with solid history of managing complex caseloads and providing comprehensive support to diverse client populations. Experienced in assessing needs, prioritizing objectives, and implementing customized action plans that promote successful resolution and client satisfaction. Reliable, outcome-oriented, and committed to delivering results in demanding environments.
Work History
Case Manager
2 Years 1 Month- Manage high-volume personal injury caseload by gathering supporting documentation to strengthen case development and maximize claim value.
- Coordinate client treatment by scheduling appointments, monitoring compliance, and maintaining regular communication regarding treatment progress and case status.
- Develop strong working relationships with clients, healthcare providers, insurance carriers, government agencies, and legal professionals to facilitate the efficient exchange of information and case updates.
- Coordinate investigations and evidence collection within established deadlines.
Service Coordinator
6 Months- Plan and prepare service elements in advance by confirming schedules, resources, materials, and team assignments to ensure operational readiness.
- Oversee pre-service preparations and team coordination to ensure all components are completed in a timely manner.
- Serve as the primary point of contact for volunteers and ministry leaders, providing clear communication, direction, and support before and during services.
- Monitor service execution in real time, proactively addressing issues and adjusting plans as needed to maintain a seamless experience.
ABA Behavior Technician
11 Months- Provided one-on-one support to clients with autism spectrum disorders, addressing unique behavioral needs.
- Implemented behavior replacements strategies when necessary to maintain a safe environment for clients during high-stress situations.
- Assisted in identifying and setting goals to promote positive behavior development that suits clients best.
- Enhanced client progress using individualized data plans to collect data for behavior interventions.
Case Manager
1 Year- Maintained accurate documentation on all cases including, but not limited to, evidence, log forms, personal identification documents and summary of court information.
- Process and coordinated insurance claims.
- Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
- Improved client satisfaction by efficiently addressing concerns or grievances in a timely manner.
Program Leader/ Activities Specialist
5 Years 4 Months- Experience working with diverse population through a culturally sensitive model.
- Promoted a positive work environment by cultivating open communication channels within the team and addressing concerns promptly.
- Facilitate curricula designed to open opportunities, keep children engaged, and ignite creativity.
- Inform and support parents about resources provided by the district.
Front Desk Receptionist
6 Months- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Administer both virtual and in person correspondences between clients, management and contractors.
- Operated files and data entry to it's designated operated system where sales and payments were updated.
- Updated daily sales and sale representative's totals to keep track of progress.
Barista
2 Years 8 Months- Perform opening and closing duties according to established side-work checklist.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Ensured cleanliness and sanitization of all work areas for optimal productivity and safety.
- Contributed to a positive team environment by cooperating with and assisting coworkers.
Education
Associate of Arts - Liberal Arts And General Studies
Skills
Data Collection
Relationship Building
Documentation And Reporting
Problem-Solving
Languages
Spanish
Professional Working
Timeline
Service Coordinator
Community Worship Center
12.2025 - 06.2026Read More
Case Manager
Downtown LA Law Group
07.2024 - CurrentRead More
ABA Behavior Technician
The Stepping Stones Group
08.2023 - 07.2024Read More
Case Manager
Law Office Of Nelson And Natale
08.2022 - 08.2023Read More
Front Desk Receptionist
GreenLiving
06.2021 - 12.2021Read More
Barista
Starbucks
10.2018 - 06.2021Read More
Program Leader/ Activities Specialist
Lawndale Elementary School District
03.2017 - 07.2022Read More
El Camino College
Associate of Arts from Liberal Arts And General Studies
Read More