Rebecca Plantz
North Las Vegas,NV
Summary
Dedicated Clinical RN Supervisor with proven expertise in compliance management and staff supervision. Demonstrated success in developing individualized care plans and coordinating patient services, resulting in improved patient satisfaction and care quality.
Overview
11
11
years of professional experience
2
2
Certifications
Work History
Clinical RN Supervisor
Creek View Home Health
Las Vegas, Nevada
01.2025 - Current
- Monitored vital signs and reported changes to the healthcare team promptly.
- Administered medications and treatments to patients as directed by healthcare providers.
- Documented patient information accurately in electronic health records systems.
- Collaborated with interdisciplinary teams to develop individualized care plans.
- Educated patients on health management and wellness strategies effectively.
- Maintained a clean and organized work environment according to health standards.
- Collaborated with physicians and other healthcare professionals to develop individualized treatment plans for each patient.
- Ordered laboratory tests, reviewed results, and recommended further action if necessary.
- Assessed patients' medical history and current condition to determine appropriate care plans.
- Developed protocols for clinical staff members to follow in order to provide quality patient care.
- Maintained patient confidentiality according to HIPAA guidelines at all times.
- Ensured the safety of all patients by adhering to established policies and procedures regarding infection control measures.
- Maintained accurate records of patient progress and treatments provided in compliance with regulations and standards.
- Coordinated with healthcare team members to assess, plan and evaluate patient care plans.
- Carried out comprehensive care focused on patient needs and meeting care goals.
- Initiated discharge planning based on admission assessments.
Resident Coordinator
Ovation Properties
Las Vegas, Nevada
11.2021 - 03.2023
- Coordinated resident services and community events to enhance engagement and satisfaction.
- Managed resident inquiries and resolved issues promptly and effectively.
- Conducted regular inspections to ensure compliance with safety and maintenance standards.
- Organized communication between residents, management, and vendors for seamless operations.
- Coordinated with other departments to ensure efficient delivery of services.
- Responded to crisis situations quickly to maintain calm and immediately determine level of assistance needed.
- Completed daily resident welfare checks and coordinated with facility staff to meet resident needs.
- Led weekly meetings to address resident concerns and educate on changes to policies and procedures.
- Supervised staff and monitored performance to ensure quality service standards were met.
- Evaluated the effectiveness of residence life programs and implemented improvements based on feedback.
- Organized and led weekly floor meetings to communicate policy updates and address resident concerns.
- Managed a budget for residence hall activities, ensuring efficient use of funds.
Assistant Administrator
Nevada Hand
Las Vegas, Nevada
06.2019 - 09.2021
- Coordinated office operations and maintained efficient workflow processes.
- Assisted in managing schedules and appointments for administrative staff.
- Organized meetings, prepared agendas, and recorded meeting minutes.
- Collaborated with team members to improve administrative processes and efficiency.
- Answered phone calls, responded to emails and directed inquiries to appropriate staff members.
- Provided general administrative support including scheduling appointments, preparing documents, processing invoices and organizing meetings.
- Performed data entry tasks into company database system on a daily basis.
- Oversaw inventory purchases, restocking, and organization.
- Developed databases to track information related to customer service and sales activities.
- Managed computer databases, physical file systems, and required logs.
- Organized and maintained filing system for all documents related to administration, such as contracts, personnel records, customer data.
- Prepared presentations using PowerPoint software for management meetings.
- Assisted in the development of administrative procedures and systems to improve accuracy and efficiency.
- Documented expenses, entered invoices, and performed other accounting jobs.
- Facilitated and tracked communication between employees, departments, vendors, and other stakeholders.
- Compiled monthly reports summarizing key performance metrics for upper-level management review.
- Coordinated scheduling and logistics for staff meetings and corporate events.
- Supervised administrative staff, delegating tasks and managing workload distribution.
- Conducted performance evaluations and recommended training programs for staff development.
Assistant Supervisor/Fitness Instructor
DFMWR Ft Stewart
Fort Stewart, Georgia
10.2014 - 01.2019
- Supervised daily operations of recreational programs for military families.
- Assisted in training new employees on policies and procedures at DFMWR.
- Managed inventory and supplies for recreational facilities and programs.
- Coordinated schedules and activities for staff and volunteers in community events.
- Facilitated communication between management, staff, and program participants effectively.
- Evaluated program effectiveness through participant feedback and staff input regularly.
- Filed paperwork and submitted reports to upper management.
- Maintained positive work ethic and commitment to providing excellent service to improve operations efficiency and customer satisfaction.
- Trained new staff members on company policies, procedures and job expectations.
- Delegated daily tasks to team members to optimize group productivity.
- Ensured safety regulations were followed at all times by employees.
- Organized schedules, workflows, and shift coverage to meet expected business demands.
- Coordinated daily activities and supervised staff to ensure efficiency.
- Collaborated with managers from other departments to ensure smooth workflow across the organization.
- Oversaw employee supervision, client satisfaction, contract management and daily work.
- Inspected premises regularly to identify potential hazards or maintenance needs.
- Assisted in the development of operational policies, procedures and standards.
- Monitored employee performance and conducted regular reviews to identify areas for improvement.
- Reviewed customer feedback surveys to identify areas needing improvement.
- Performed yearly evaluations to update annual goals.
- Monitored employee attendance, addressing any punctuality or absenteeism issues.
- Implemented new operational procedures, increasing efficiency.
Education
Bachelor of Science - Nursing
Arizona College of Nursing
Las Vegas, NV12-2024
Bachelor of Science - Health Administration
University of Phoenix
Tempe, AZ08-2020
Associate of Science - Radiology
Columbus State Community College
Columbus, Ohio, OH08-2010
Medical Assisting
Everest Institute
Columbus, OH08-2008
Skills
- Medication administration
- Patient assessment
- Electronic health records
- Interdisciplinary collaboration
- Infection control procedures
- Patient care coordination
- Compliance management
- Teamwork and collaboration
- Supervision and leadership
- Care plan development
Certification
PALS Certification
Timeline
Clinical RN Supervisor
Creek View Home Health
01.2025 - Current
Resident Coordinator
Ovation Properties
11.2021 - 03.2023
Assistant Administrator
Nevada Hand
06.2019 - 09.2021
Assistant Supervisor/Fitness Instructor
DFMWR Ft Stewart
10.2014 - 01.2019
Bachelor of Science - Nursing
Arizona College of Nursing
Bachelor of Science - Health Administration
University of Phoenix
Associate of Science - Radiology
Columbus State Community College
Medical Assisting
Everest Institute