Rebecca Pollack
Portsmouth,VA
Summary
Dynamic professional with extensive experience at AMP United, specializing in tool maintenance and inventory management. Demonstrated success in enhancing safety compliance and streamlining operational processes. Recognized for developing effective preventive maintenance schedules and improving tool retrieval efficiency, contributing to optimal performance and team collaboration.
Overview
10
10
years of professional experience
Work History
Tool Room Attendant
AMP United
Norfolk, VA
04.2024 - Current
- Maintained cleanliness and organization of tool room environment.
- Assisted in inventory management of tools and equipment.
- Issued tools to staff following safety protocols.
- Conducted regular checks on tool conditions for safety compliance.
- Inspected tools to ensure they met safety requirements before issuing them out to customers.
- Sourced replacement parts for defective components found during inspections of returned items.
- Checked in returned tools from customers against original paperwork to verify condition prior to restocking.
- Prepared work orders for customer requests, retrieved items from storage areas or other departments as needed.
- Created labels for products with information such as part numbers, expiration dates or lot codes.
- Supported production line by signing out and servicing supplies and materials.
- Repaired broken or damaged tools using hand or power tools following prescribed guidelines.
- Developed preventive maintenance schedules for all tool room equipment including lubrication, inspection and cleaning.
- Assisted in the development of new processes for receiving, storing, tracking and issuing tools efficiently.
- Operated forklift safely in order to move heavy items within the tool room area or between departments.
- Organized special projects such as inventory counts or cycle counts of stored items as needed.
- Conducted regular inventories to ensure adequate stock levels were maintained at all times.
- Kept accurate counts of inventory through weekly and yearly cycle counts.
- Practiced safe and secure loading methods to avoid damaging tools and materials.
- Issued tools and equipment to workers, maintaining records of tools and equipment issued and returned on computer.
- Requisitioned stock to replenish inventory.
Fire Watch Cordnater
Tidewater Staffing Inc
Portsmouth, VA
09.2021 - 04.2024
- Completed day-to-day duties accurately and efficiently.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Prioritized and organized tasks to efficiently accomplish service goals.
Medical Receptionist
Greenbrier ob/gykn
Chesapeake, VA
05.2020 - 07.2021
- Managed patient check-in and check-out processes efficiently.
- Scheduled appointments using electronic medical record systems.
- Verified insurance information for new and existing patients.
- Coordinated communication between patients and healthcare providers.
- Maintained patient confidentiality in compliance with HIPAA regulations.
- Handled incoming calls, addressing inquiries and directing calls appropriately.
- Processed medical records and ensured accurate data entry.
- Assisted in maintaining a clean and organized reception area.
- Answered incoming calls, responding to inquiries from patients and other medical offices.
- Checked patients in and out for appointments and collected co-payments.
- Managed office phone lines by checking voicemail, returning calls and directing messages to team members.
- Scheduled and followed up on patient appointments, collected and processed patient payments and maintained patient files.
- Greeted and checked in patients, updating patient information in computer system.
- Verified insurance coverage for appointments and collected co-payments as required.
- Prepared charts for new patients, ensuring all necessary forms were completed correctly.
- Carried out daily tasks by professionally communicating with physicians, nursing staff, technicians and medical assistants.
- Retrieved faxes and uploaded documents to patient charts to assist clinical staff.
- Delivered high-quality administrative and customer service to sustain patient and work flows.
- Protected patients by observing strict HIPAA guidelines.
- Processed referrals for specialist care when requested by physicians or patients.
- Performed data entry tasks related to billing and collections procedures.
- Informed patients of financial responsibilities prior to rendering services.
- Provided support to clinical staff during patient visits, including rooming patients, collecting vital signs and documenting chief complaints.
Daycare Owner/Operator
Home Daycare
Belle Chasse, LA
03.2016 - 01.2019
- Managed daily operations of childcare services and ensured compliance with regulations.
- Developed age-appropriate lesson plans that fostered children's development and engagement.
- Communicated regularly with parents to address concerns and provide updates on children.
- Organized activities that promoted social, emotional, and physical development in children.
- Maintained accurate records of attendance, incidents, and health assessments for each child.
- Ensured a safe environment by conducting regular safety checks and implementing protocols.
- Created a safe, nurturing environment to promote learning and growth in children.
- Planned nutritious meals that meet USDA guidelines for nutritional value while also being appealing to young palates.
- Implemented age-appropriate curricula designed to stimulate physical, mental and emotional development in young children.
- Managed budgeting responsibilities related to payroll expenses, rent payments and supplies purchases.
- Established relationships with parents and guardians to foster strong communication regarding their child's progress.
Education
High School Diploma -
Woodrow Wilson Highschool
Portsmouth, VA06-2000
Skills
- Tool maintenance
- Inventory management
- Safety compliance
- Equipment repair
- Work order preparation
- Quality control
- Forklift operation
- Documentation management
- Process improvement
- Problem solving
- Attention to detail
- Team collaboration
- Project organization
- Inventory stocking
- Equipment inspection
- Tool identification
- Stock control
- Maintenance logging
- Tool retrieval
- Item tracking
Timeline
Tool Room Attendant
AMP United
04.2024 - Current
Fire Watch Cordnater
Tidewater Staffing Inc
09.2021 - 04.2024
Medical Receptionist
Greenbrier ob/gykn
05.2020 - 07.2021
Daycare Owner/Operator
Home Daycare
03.2016 - 01.2019
High School Diploma -
Woodrow Wilson Highschool