Reliable Medical Support professional with 12 years of experience in medical environment. Expertly assist with office operations and physician support by gathering patient information, scheduling appointments and assisting physicians in all aspects of patient care. Cheerful during each patient interaction to improve satisfaction ratings and patient retention. Experienced Medical Assistant with extensive knowledge of medical regulations and policies. Offers strong dedication to informed patient care, administrative excellence and confidentiality.
Overview
32
32
years of professional experience
Work History
Certified Medical Assistant
Marshall Pediatrics
4341 Golden Center Dr., CA
11.2009 - 03.2022
Assisted with routine checks and diagnostic testing by collecting and processing specimens.
Performed or scheduled preventive maintenance on equipment to promote longevity of use, troubleshooting technical issues and coordinating repairs.
Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
Sanitized, restocked, and organized exam rooms and medical equipment.
Obtained client medical history, medication information, symptoms, and allergies.
Performed medical records management, including filing, organizing and scanning documents.
Documented vital signs and health history for patients in clinic and hospital environments.
Taught patients about medications, procedures, and care plan instructions.
Collected and documented patient medical information such as blood pressure and weight.
Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
Directed patients to examining rooms and coordinated transportation assistance as necessary.
Conducted preliminary patient evaluations measuring weight, temperature and blood pressure
Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments
Directed patients to exam rooms, fielded questions, and prepared for physician examinations
Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history
Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment
Enhanced patient outcomes by providing knowledgeable education on procedures, medications, and other physician instructions
Licensed Manicurist
Self Employed Services
02.1990 - 05.2007
Offered personalized services according to needs and preferences.
Used acrylics, gels and glitters to create custom nail art designs for clients.
Completed consultations with spa guests to determine nail care needs.
Collaborated with other members of salon staff to provide amazing client experience.
Offered advice and recommended products to improve and maintain nails.
Kept tidy and organized area to comply with cleanliness standards.
Demonstrated dynamic customer service by responding to customer inquiries.
Recorded weekly supply and inventory needs and made regular orders for replenishment.
Cleaned and sanitized tools and equipment before each client.
Collaborated with other members of salon staff to provide amazing client experience
Oversaw schedule to manage appointments of new and existing clients
Cleaned and sanitized tools and equipment before each client
Developed and maintained strong relationships with customers to increase loyalty, trust and satisfaction
Sterilized and sanitized beauty tools and equipment to maintain hygiene and safety protocols
Completed consultations with spa guests to determine nail care needs