Tina McMillen

• Sanitized, restocked and organized exam rooms and medical equipment.
• Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
• Documented vital signs and health history for patients in clinic and hospital environments.
• Collected and documented patient medical information such as blood pressure and weight.
• Directed patients to exam rooms, fielded questions and prepared for physician examinations.
• Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
• Assisted with routine checks and diagnostic testing by collecting and processing specimens.
• Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs.
• Directed patients to examining rooms and coordinated transportation assistance as necessary.
• Performed clerical duties, such as word processing, data entry, answering phones and filing.
• Oriented and trained new staff on proper procedures and policies.
• Measured patient pulse oximetry.
• Updated inventory, expiration and vaccine logs to maintain current tracking documentation.

• Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
• Worked flexible schedule and extra shifts to meet business needs.
• Helped customers complete purchases, locate items and join reward programs.
• Restocked and organized merchandise in front lanes.
• Answered questions about store policies and addressed customer concerns.
• Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
• Collected and authorized payments of guests.
• Worked closely with shift manager to solve problems and handle customer concerns.

First I took care of people in their homes helping with Daily living. I then went to office setting doing Dr orders.and then moved to Customer Service did referrals insurance auths. Help set up patients account and organized their items for delivery. I finished the last year in Patient Billing.