Rebecca Pretino
Penfield,NY
Summary
Dedicated Team Member with strong customer service skills and problem-solving abilities. Committed to enhancing customer experiences and maintaining high standards through effective communication and time management.
Overview
6
6
years of professional experience
Work History
Seafood Team Member
Wegmans
Penfield, New York
04.2023 - 04.2026
- Assisted customers with product selection and provided cooking recommendations.
- Maintained cleanliness and organization of the seafood department.
- Prepared seafood displays to ensure freshness and visual appeal.
- Followed food safety guidelines to maintain high quality standards.
- Maintained cleanliness of seafood department, including stocking shelves and cleaning cases.
Assistant Store Manager
Dollar Tree
Penfield, New York
05.2020 - 03.2023
- Oversaw inventory management and ensured stock levels were maintained.
- Managed cash handling procedures and ensured accurate register operations.
- Engaged with customers to resolve issues and enhance shopping experiences.
- Handled complaints from customers by empathetically listening, recording details and offering solutions.
- Trained new employees on store policies and customer service standards.
Education
Bachelor of Arts - Psychology
Niagara University
Niagara Falls, NY05-2021
Skills
- Product knowledge
- Customer service
- Customer relations
- Problem-solving capacity
- Critical thinking
- Adaptability to change
- Time management
Timeline
Seafood Team Member
Wegmans
04.2023 - 04.2026
Assistant Store Manager
Dollar Tree
05.2020 - 03.2023
Bachelor of Arts - Psychology
Niagara University