Rebecca Price
Shelton,WA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Experienced Medical Assistant Specialist 3 with 2+ years of experience in MASCS call center and 3+ years in the COBCO Casualty Unit.
Overview
8
8
years of professional experience
Work History
Medical Assistant Specialist 3
State Of Washington Health Care Authority
01.2017 - Current
- Delivered exceptional customer service to clients, attorneys, and insurance companies by communicating important information and patiently listening to issues.
- Examined claims forms and other records to determine insurance coverage.
- Conducted day-to-day administrative tasks to maintain information files and process paperwork.
- Analyzed information gathered by investigation and report findings and recommendations.
- Reviewed new files to determine current status of injury claim and to develop plan of action.
- Maintained contact with claimants and attorneys to determine treatment status.
- Established productive working relationships with Attorneys and Insurance Company.
- Processed Checks in AX20
- Indexed all documents into AX
- Communicated with Attorneys and Insurance Company to collect information to research cases and prepare settlement offers.
- Building Provider One screens for payment processing and Casualty files for client cases.
Office Manager
Timberlake Community Club
09.2015 - 09.2016
- Maintained computer and physical filing systems.
- Created, maintained and updated filing systems for paper and electronic documents.
- Updated reports, managed accounts, and generated reports for company database.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Handled on-boarding process for newly hired employees, which included distribution of all paperwork.
- Updated HR database with new employee information, changes in benefits, and other details.
- Managed employee data and privacy to keep employee data confidential per organizational privacy policies.
- Managed payroll and timekeeping to track hours and accurately pay employees.
- Prepared new hire letters, employee contracts, and corporate policies.
- Oversaw hiring, staffing, and labor law compliance.
- Addressed employee conflicts with appropriate urgency, following all corporate procedures.
- Coordinated technical training and personal development classes for staff members.
- Assisted with writing job postings and job descriptions for boards.
- Advocated for staff members, helping to identify and resolve conflicts.
- Developed and monitored employee recognition programs.
Education
No Degree - HEALTH OFFICE MANAGEMENT
ETON TECHNICAL INSTITUTE
Port Orchard, WA05.1996
High School Diploma -
North Mason Senior High School
Belfair, WA06.1992
Skills
- Problem-solving abilities
- Organizational skills
- HIPAA compliance
- Multitasking capabilities
- Insurance verification
- Adaptability and flexibility
- Time management
- Attention to detail
- Communication and interpersonal skills
- Team collaboration
- Data Entry
- Medical Terminology
- Payment Collection
- Health Records Management
- Case Management
Timeline
Medical Assistant Specialist 3
State Of Washington Health Care Authority
01.2017 - Current
Office Manager
Timberlake Community Club
09.2015 - 09.2016
No Degree - HEALTH OFFICE MANAGEMENT
ETON TECHNICAL INSTITUTE
High School Diploma -
North Mason Senior High School
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