Summary
Overview
Work History
Education
Skills
Timeline
Generic

Rebecca Puletasi

Auburn,WA

Summary

Dynamic customer service professional with a friendly demeanor and proven problem-solving skills. At Live Bingo, I enhanced customer satisfaction through effective communication and adaptability in high-pressure situations. Committed to teamwork, I ensured a welcoming environment and compliance with food safety standards as an F&B Attendant at Lead.

Overview

7
7
years of professional experience

Work History

Live Bingo Cerk

Live Bingo
12.2023 - 02.2025
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Proven ability to learn quickly and adapt to new situations.
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Maintained a clean and organized workspace, promoting a welcoming environment for customers.
  • Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.

F&B Attendant

Lead
03.2018 - 12.2023
  • Boosted customer loyalty through friendly interactions and genuine care for their dining experience.
  • Assisted in maintaining a clean and organized dining area, ensuring a pleasant atmosphere for guests.
  • Ensured food safety compliance by properly handling, storing, and serving food items according to established guidelines.
  • Communicated with kitchen staff and waiters to provide accurate, timely information regarding orders and minimize delays.
  • Answered customer questions about hours, seating, and menu information.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.

Education

High School Diploma -

Kanana Fou High School
Tafuna AS
05-2010

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving

Timeline

Live Bingo Cerk

Live Bingo
12.2023 - 02.2025

F&B Attendant

Lead
03.2018 - 12.2023

High School Diploma -

Kanana Fou High School
Rebecca Puletasi