Mya Rodela
Long Beach,CA
Summary
Energetic professional with a proven track record at JD SPORTS/Finish Line, excelling in upselling and customer engagement. Mastered the art of building relationships and boosting sales through effective communication and problem-solving. Demonstrated teamwork and collaboration, ensuring high-quality service and achieving group targets. Skilled in money handling and maintaining meticulous cleanliness, consistently delivering top-notch customer experiences.
Overview
3
3
years of professional experience
Work History
Dessert Maker
Family Business
Montebello , CA
01.2022 - Current
- Ensured that all necessary supplies were available prior to beginning production.
- Utilized ovens, microwaves, freezers and other kitchen equipment when preparing desserts.
- Maintained cleanliness of work area and equipment in accordance with health regulations.
- Measured out ingredients accurately to ensure consistency in taste across batches of desserts produced.
- Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
Sales Associate
JD SPORTS/ Finish Line
Montebello , CA
11.2023 - 02.2025
- Answered customer inquiries regarding product features, pricing, and availability.
- Adapted sales strategies based on customer interactions and feedback to improve results.
- Sold various products by explaining unique features and educating customers on proper application or usage.
- Engaged customers in friendly, professional dialogue to determine needs.
- Cleaned shelves, counters and tables to maintain organized store.
- Organized stockroom shelves according to size, color or style.
- Developed trusting relationships with customers by making personal connections.
- Upsold additional items based on customer interests and needs.
- Maintained records related to sales for store management.
- Maintained knowledge of sales and promotions, return policies and security practices.
- Answered incoming telephone calls to provide store, products and services information.
- Received transactions and verified payment methods seamlessly.
- Worked with fellow sales team members to achieve group targets.
Volunteer
Bishop Amat Memorial High School-Campus Ministry
La Puente, CA
08.2023 - 12.2023
- Contributed to organizing and managing special events.
- Maintained neat environments to support program operations.
- Communicated with staff members to stay informed about volunteer opportunities and events
- Facilitated smooth operation of events through meticulous planning.
- Cultivated a spirit of camaraderie and integrity among team members.
Education
Associate of Arts -
Long Beach City College
Long Beach, CA05-2027
High School Diploma -
Bishop Amat Memorial High School
La Puente, CA05-2023
Skills
- Upselling
- Problem-solving
- Business development
- Customer engagement
- Reliable and punctual
- Listening skills
- Money handling
- Excellent people skills
- Teamwork and collaboration
- Exceeds sales goals
Accomplishments
- Exceeded company sales goals several months in a row.
Timeline
Sales Associate
JD SPORTS/ Finish Line
11.2023 - 02.2025
Volunteer
Bishop Amat Memorial High School-Campus Ministry
08.2023 - 12.2023
Dessert Maker
Family Business
01.2022 - Current
Associate of Arts -
Long Beach City College
High School Diploma -
Bishop Amat Memorial High School
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