Rebecca Ramirez
San Jose,CA
Summary
Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive, and punctual. Diligent multitasking, organizational, and time management abilities and skills. Works well within team settings. Strong communicator and team player, eager to learn new processes to support overall organizational success.
Overview
4
4
years of professional experience
Work History
Cashier
Lowe's
San Jose, CA
10.2024 - Current
- Maintained orderly appearance of checkout area; restocked supplies as needed.
- Conducted price checks for special orders or discounts as requested by customers.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Processed returns and exchanges of merchandise in accordance with store policies.
Shift Leader
Wingstop
San Jose, CA
07.2023 - 09.2024
- Handled customer inquiries in a timely manner while providing accurate information regarding menu items and promotions.
- Resolved customer complaints promptly and professionally.
- Counted cash on hand at shift change and closing to determine shortages or overages
- Trained new employees on company policies, operational procedures, and customer service standards.
Crew Team Member
McDonald's
San Jose, CA
09.2021 - 09.2022
- Replenished condiments, napkins, utensils and other necessary items during shifts.
- Operated cash registers, credit card machines and other related equipment accurately.
- Assisted in preparing food items such as burgers or fries when necessary.
- Restocked workstation with supplies and communicated out-of-stock items to management.
Education
High School Diploma -
Andrew P. Hill High School
San Jose, CA06-2022
Associate of Psychology - Psychology
Evergreen Valley College
San Jose, CASkills
- Team leadership
- Conflict resolution
- Empathy and patience
- Effective communication
- Staff training
- Reliability and punctuality
- Customer service excellence
- Bilingual communication
Languages
English
Native/ Bilingual
Spanish
Limited
Timeline
Cashier
Lowe's
10.2024 - Current
Shift Leader
Wingstop
07.2023 - 09.2024
Crew Team Member
McDonald's
09.2021 - 09.2022
High School Diploma -
Andrew P. Hill High School
Associate of Psychology - Psychology
Evergreen Valley College
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