Rebecca Raynor
Jacksonville,NC
Summary
Organized professional with dynamic customer service, talents. Coordinates inspections, oversees conflict resolution, and delivers results. Remains poised in stressful environments. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
9
9
years of professional experience
Work History
Property Caretaker
Vacasa Vacation Rentals
SURF CITY, NC
02.2023 - Current
- Conducted regular inspections of exterior areas to identify any needed repairs or improvements.
- Maintained accurate records of all tasks completed, supplies purchased, and equipment used.
- Provided customer service to tenants regarding requests for repairs or maintenance issues.
- Inspected apartments on a regular basis to ensure they are in compliance with applicable health and safety standards.
- Handled complaints from tenants in a professional manner while resolving their concerns promptly.
- Assisted with cleaning common areas as required by company policy.
- Conducted routine inspection and cleaning of property and common areas to maintain strict health and safety standards.
Customer Service Associate
Foodlion Grocery Store
Sneads Ferry, NC
07.2020 - 02.2023
- Provided information about products and services available to customers.
- Resolved customer inquiries in a timely manner.
- Demonstrated active listening skills when responding to customer questions and complaints.
- Assisted customers with returns, exchanges, refunds, and other transactions as needed.
- Escalated unresolved customer issues to the appropriate department or manager for resolution.
- Answered phone calls from customers promptly and courteously.
- Handled cash register operations accurately during peak times.
- Kept work area neat, clean, and well-stocked at all times.
Reservation Agent
Treasure Realty
Surf City, NC
04.2021 - 04.2022
- Answered inbound calls and responded to customer inquiries regarding reservations.
- Provided customers with information on hotel services, amenities, and packages.
- Processed customer payments for reservations over the phone.
- Verified customer information including contact details and payment method.
- Ensured all reservations were properly documented in the system.
- Provided support to other departments when needed.
- Upsold additional services such as dining options, spa treatments.
Cook/Restaurant Waiter
St.Regis Poolside Grill
Topsail Island, NC
05.2019 - 07.2020
- Prepared meals according to recipes and menus, adjusted ingredients and cooking times accordingly.
- Adhered to food safety standards when storing and preparing foods.
- Cleaned kitchen equipment, surfaces, utensils and dishes.
- Ordered supplies as needed for the kitchen.
- Monitored stock levels of food items and ordered more when necessary.
- Ensured that all food was cooked at the correct temperature and stored correctly.
- Maintained a clean working environment by sweeping, mopping floors, washing surfaces and emptying trash cans.
- Coordinated with wait staff to ensure timely delivery of meals to customers.
Farm Hand
Brian Raynor
Jacksonville , NC
01.2016 - 05.2020
- Cared for livestock, including feeding, watering, and providing medical attention when necessary.
- Maintained farm equipment such as tractors, harvesters, and other machinery.
- Applied fertilizers and pesticides according to instructions in order to maximize crop yield.
- Performed general maintenance tasks around the farm, including repairing fences and buildings.
- Loaded and unloaded trucks with supplies or products from the farm.
- Provided assistance during birthing events for livestock animals.
- Cleaned out barns, stalls, pens, and other animal enclosures on a regular basis.
Education
High School Diploma -
Dixon High School
Holly Ridge, NC05-2021
Associate of Science - Zoology/Marine Biology
Coastal Carolina Community College
Jacksonville, NCSkills
- Organizational abilities
- Property Maintenance
- Meal Preparation
- Safety awareness
- Troubleshooting and repair
- Travel bookings
References
References available upon request.
Timeline
Property Caretaker
Vacasa Vacation Rentals
02.2023 - Current
Reservation Agent
Treasure Realty
04.2021 - 04.2022
Customer Service Associate
Foodlion Grocery Store
07.2020 - 02.2023
Cook/Restaurant Waiter
St.Regis Poolside Grill
05.2019 - 07.2020
Farm Hand
Brian Raynor
01.2016 - 05.2020
High School Diploma -
Dixon High School
Associate of Science - Zoology/Marine Biology
Coastal Carolina Community College
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