Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Rebecca Reese

Evanston,WY

Summary

Proven leader and efficient problem-solver, adept in time management and team collaboration, demonstrated at R&R Station. Excelled in optimizing operations and enhancing team performance, leveraging computer skills and active listening to achieve results. Achieved significant improvements in productivity and customer satisfaction, embodying professionalism and reliability.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Daily Living Assistant

Pioneer Counseling
01.2023 - Current
  • Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
  • Treated clients with respect and professionalism.
  • Worked closely with management to provide effective assistance for specific aspects of business operations.
  • Ensured client safety and sober living
  • Administered medications
  • Helped reintegrate them back into the community and attain their independence
  • Expedited project completion times due to the ability to multitask effectively under tight deadlines.
  • Documented and reported behaviors and concerns with the entire management and therapist team
  • De-escalated crisis situations while maintaining everyone's safety
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.

Shift Supervisor

KFC Taco Bell
09.2022 - 01.2023
  • Trained new employees and delegated daily tasks and responsibilities.
  • Completed store opening and closing procedures and balanced tills.
  • Managed cash handling procedures, maintaining accuracy in financial transactions and minimized discrepancies in daily reconciliations.
  • Responded to and resolved customer questions, concerns and complaints.
  • Enforced company policies and regulations with employees.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Monitored staff compliance with health codes, ensuring high standards of cleanliness throughout the store to consistently meet or exceeded expectations.
  • Reduced employee turnover rate by fostering a positive work environment and addressing staff concerns promptly.
  • Applied security, safety, and loss prevention strategies during shifts.
  • Streamlined inventory management, reducing waste and optimizing stock levels for daily operations.
  • Increased sales performance through effective upselling techniques and staff training initiatives.
  • Collaborated with management to develop strategies for boosting overall store performance, leading to higher profit margins.


Tacobell

Assistant Manager
04.2021 - 08.2022
  • Worked effectively in fast-paced environments.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Organized and detail-oriented with a strong work ethic.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Demonstrated strong organizational and time management skills while managing multiple projects.

DVM

Utah State Developmental Center
11.2019 - 03.2021
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Strengthened communication skills through regular interactions with others.
  • Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
  • Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
  • Assisted in the training and mentorship of new nursing staff members, contributing to a positive work environment and high-quality patient care.
  • Prevented the spread of infections by consistently adhering to strict infection control protocols and educating patients on proper hygiene practices.
  • Collaborated with interdisciplinary teams to develop comprehensive treatment plans for complex patients with multiple comorbidities.
  • Provided support for patients'' families during difficult medical decisions or end-of-life care, serving as a liaison between the healthcare team and loved ones.
  • Communicated with healthcare team members to plan, implement and enhance treatment strategies.
  • Evaluated patient histories, complaints, and current symptoms.
  • Observed and documented patient factors such as diets, physical activity levels, and behaviors to understand conditions and effectively modify treatment plans.
  • Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
  • Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities.
  • Provided daily hand on physical therapy for patients
  • Followed dietary plans and instructions to maintain the patients health in good standing.
  • Monitored seizure activity
  • Maintained care for G-tubes, colostomy bags and other crucial health care equipment on patients.

Restaurant General Manager

R&R Station
06.2016 - 11.2019
  • Managed all aspects of daily operations, including managing budgets, inventory control, and vendor relations.
  • Effectively managed labor costs by monitoring productivity levels among staff members and making strategic scheduling decisions.
  • Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
  • Carefully interviewed, selected, trained, and supervised staff.
  • Addressed customer concerns promptly and professionally, turning potentially negative experiences into positive outcomes.
  • Developed and maintained a strong team of motivated staff by providing ongoing training and development opportunities.
  • Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
  • Correctly calculated inventory and ordered appropriate supplies.
  • Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
  • Implemented efficient scheduling practices to ensure optimal staffing levels during peak business hours.
  • Oversaw balancing of cash registers, reconciled transactions, and deposited establishment's earnings to bank.
  • Conducted health, safety, and sanitation process evaluations to identify and remedy any violations immediately.
  • Enhanced customer satisfaction through consistent delivery of high-quality food and service.
  • Identified problems, conducted troubleshooting and sought repair or maintenance support to keep restaurant equipment operational.
  • Ensured compliance with all health department regulations as well as company policies and procedures.
  • Purchased adequate quantities of food, beverages, equipment, and supplies.
  • Boosted restaurant revenue by implementing innovative marketing strategies and promotions.
  • Verified accurate records and sufficient supplies by conducting regular inventories of food, beverages, glassware and other materials.
  • Reviewed pricing and ordered food ingredients, kitchen appliances, and supplies.
  • Coordinated special events bookings, working closely with clients to ensure their expectations were met or exceeded from start to finish.
  • Oversaw facility maintenance, ensuring a clean, safe, and inviting atmosphere for patrons.
  • Maintained facility and grounds to present positive image.
  • Launched new menu items to keep the offerings fresh and appealing, resulting in increased sales.
  • Established relationships with local businesses and organizations to generate catering opportunities for additional revenue streams.
  • Monitored inventory of supplies and purchased orders to maintain adequate stock levels.
  • Developed, implemented, and managed business plans to promote profitable food and beverage sales.
  • Tracked daily sales transactions and invoices for accurate and updated financial reporting.
  • Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
  • Reconciled cash and credit card transactions to maintain accurate records.
  • Oversaw food preparation and monitored safety protocols.
  • Implemented effective inventory control systems to reduce food spoilage and waste.
  • Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
  • Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
  • Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
  • Enhanced financial controls to minimize theft and loss risks, continuously maintaining accurate accounts and cash drawers.
  • Verified prepared food met standards for quality and quantity before serving to customers.
  • Monitored and adjusted pricing, discounts and promotions to maximize profitability.
  • Purchased food and cultivated strong vendor relationships.
  • Developed unique events and special promotions to drive sales.
  • Inspected equipment and machinery for proper working condition and directed staff to clean and repair as needed.
  • Reduced inaccuracies by carefully counting cash and keeping meticulous records of transactions.
  • Reduced health risks and safety hazards by preparing beverage products consistently while creating cleaning schedules, restocking items and sanitizing equipment to adhere to health department standards.
  • Coordinated with catering staff to deliver food services for special events and functions.

Direct Support Professional

Mountain Regional Services
06.2011 - 05.2016
  • Administered medication as directed by physician.
  • Maintained clean, safe, and well-organized patient environment.
  • Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
  • Enhanced quality of life for individuals with disabilities by providing compassionate and consistent direct support.
  • Supported clients with personal care tasks, ensuring their dignity and privacy were maintained at all times.
  • Participated in ongoing training opportunities to stay current on best practices in disability support services.
  • Assisted disabled clients to support independence and well-being.
  • Facilitated social outings and community integration activities, promoting inclusion and positive experiences for clients.
  • Monitored clients to assess and report physical and behavioral changes to supervisors.
  • Encouraged and supported clients to participate in recreational and leisure activities to promote social interactions and reduce loneliness.
  • Addressed emergency situations calmly and effectively, prioritizing the safety of both clients and staff members involved.
  • Transported clients to medical and dental appointments to provide support.
  • Promoted physical well-being by supporting clients in engaging in regular exercise routines or therapeutic activities suited to their abilities.
  • Updated patient files with current vitals, behaviors, and other data relevant to treatment planning.
  • Implemented individualized behavior management plans, reducing incidents of challenging behaviors within the residence.
  • Collaborated with interdisciplinary teams to develop comprehensive support strategies for each client''s unique needs.
  • Assisted with daily living activities, running errands, and household chores.
  • Cooked meals and assisted patients with eating tasks to support healthy nutrition.
  • Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
  • Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
  • Transported clients to and from medical appointments with safety and efficiency.
  • Monitored clients' overall health and well-being and noted significant changes.
  • Provided compassionate and patient-focused care to cultivate well-being.
  • Recorded status and duties completed in logbooks for management.
  • Entrusted to handle confidential and sensitive situations in professional matter.
  • Laundered items, changed sheets and made bed to keep patients' bedroom clean.

Education

High School Diploma -

Evanston High School
Evanston
06.2011

Skills

  • Fast Learner
  • Time Management
  • Computer Skills
  • Team Collaboration
  • Relationship Building
  • Data Entry
  • Verbal and written communication
  • Workload Management
  • File and Record Keeping
  • Support Services
  • Data Confidentiality
  • Attention to Detail
  • Teamwork and Collaboration
  • Active Listening
  • Professional and mature
  • Problem-Solving
  • Supply Restocking
  • Task Prioritization
  • Decision-Making
  • Problem-solving abilities
  • Reliability

Certification

  • CPR & AED
  • First Aid
  • Crisis Prevention Intervention
  • OSHA
  • Shift Supervisor


Timeline

Daily Living Assistant

Pioneer Counseling
01.2023 - Current

Shift Supervisor

KFC Taco Bell
09.2022 - 01.2023

Tacobell

Assistant Manager
04.2021 - 08.2022

DVM

Utah State Developmental Center
11.2019 - 03.2021

Restaurant General Manager

R&R Station
06.2016 - 11.2019

Direct Support Professional

Mountain Regional Services
06.2011 - 05.2016

High School Diploma -

Evanston High School

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Rebecca Reese