Accomplished Director of Nurses/Administrator at Centerwell Home Health, adept in nursing management and ethical practice. Spearheaded quality improvement initiatives. Mentored staff, enhancing professional development and patient care standards. Proven leadership in driving strategic goals and fostering interdisciplinary collaboration for optimal outcomes. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Hi, I’m
Rebecca Hardage BSN RN
Slaton,TX
Summary
Overview
22
years of professional experience
Work History
Centerwell Home Health
Director of Nurses/Administrator
07.2022 - Current
Job overview
- Mentored junior nurses through one-on-one coaching sessions, fostering professional development and growth.
- Advocated on behalf of both patients and staff at director meetings to influence policy decisions impacting the nursing department''s operations.
- Reduced hospital readmission rates by implementing robust discharge planning processes and patient education initiatives.
- Delivered presentations at conferences or workshops to share expertise and promote best practices within the nursing community.
- Collaborated closely with other healthcare professionals to ensure seamless transitions between different departments or facilities.
- Managed budgets and financial aspects of the nursing department, optimizing resource allocation for maximum efficiency.
- Developed and executed strategic goals for the nursing department, aligning with organizational objectives.
- Promoted a collaborative work environment with interdisciplinary teams to optimize patient outcomes.
- Championed quality improvement initiatives, driving continuous advancements in patient care standards.
- Established key performance indicators to measure nursing team success and identify areas for improvement.
- Enhanced staff performance through regular training, evaluations, and constructive feedback sessions.
- Ensured compliance with regulatory standards by conducting thorough audits and making necessary improvements.
- Monitored and evaluated nursing staff performance, providing feedback and guidance to support standards of care.
- Oversaw and approved recruitment, hiring and orientation of new nursing staff.
- Planned and assigned workload 30 person nursing staff to direct patient care.
- Prepared and reviewed infection control surveillance reports to identify trends and develop effective actions to control and prevent infections.
- Targeted new customers to grow geographic reach and increase revenue.
- Studied processes, implemented cost reductions and developed reporting procedures to maintain administrative workflow.
- Drove marketing initiatives to increase brand recognition, facilitate promotion and boost revenue.
Interim Home Health Care
Director Of Clinical Operations
12.2017 - 07.2022
Job overview
- Facilitated knowledge sharing among staff through organized training sessions, workshops, and conferences on best practices in clinical operations management.
- Collaborated with interdisciplinary teams to develop integrated care plans tailored to individual patient needs.
- Coached 8 nursing employees and supported positive behavior and interactions with patients and colleagues.
- Championed patient advocacy initiatives, upholding ethical principles in all aspects of clinical practice management.
- Defined testing protocols, quality assurance initiatives and clinic policies and procedures.
- Created customized care plans, working with hospital staff and families to assess and meet individual needs.
- Discussed medical histories with patients in effort to provide most effective medical advice.
- Implemented successful healthcare program through professionalism, quality of care, medical teaching and patient satisfaction.
- Ordered all pharmacy supplies and kept check on inventory levels.
- Designed and introduced leadership development, coaching and team management model, resulting in promotion of employees into increased levels of responsibility.
- Liaised with other healthcare professionals to develop comprehensive patient care plans and provide highest quality of care.
- Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
- Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
- Participated in nursing research and evidence-based clinical audits and leveraged data to improve research-based methodologies within clinical areas.
- Developed and adjusted work schedules for Nursing staff.
- Provide ongoing case management to patients to implement appropriate treatment plan, adhere to quality models and maximize utilization of services needed to achieve optimal outcomes.
- Developed and implemented strategic plans enabling facility to meet budgetary and quality assurance goals.
- Interviewed and hired highly talented individuals bringing great skills and passion to daily jobs.
- Monitored, analyzed, and corrected staff performance and worked with nurse manager to raise standards of practice.
- Interacted effectively with clinical staff and patients by using active listening and interpersonal skills.
- Coached and trained newly hired employees so that each understood job responsibilities and requirements of positions.
- Managed crisis situations effectively as they arose; swiftly identifying root causes, formulating action plans, executing decisive action steps to resolve issues, and prevent recurrence.
- Planned and managed adherence to project budget and contracts and assisted in identification and development of scope change documents.
- Promoted a culture of continuous improvement by conducting regular audits and implementing necessary changes to optimize performance.
- Ensured regulatory compliance by staying informed of industry standards and maintaining thorough documentation practices.
- Increased patient satisfaction ratings with timely, effective communication strategies.
- Established and maintained contacts at various management levels regarding clinical operations department and specific projects.
- Reduced operational costs through efficient resource allocation and budget management.
- Improved staff retention by creating a supportive work environment and providing ongoing training opportunities.
- Developed comprehensive risk management plans to minimize potential issues in clinical operations.
Slaton Care Center
Director of Nursing Services
05.2016 - 10.2017
Job overview
- Managed budgetary constraints effectively, ensuring optimal resource allocation for high-quality care delivery.
- Enhanced staff retention and job satisfaction through comprehensive training programs and supportive leadership.
- Championed the use of technology in daily operations, leading to improved documentation accuracy and streamlined workflows.
- Implemented innovative strategies to address nursing shortages while maintaining high standards of care.
- Mentored nursing staff in clinical skills development, fostering professional growth and excellence in practice.
- Evaluated performance metrics regularly, identifying areas for improvement and implementing targeted interventions accordingly.
- Reduced medication errors by standardizing medication administration procedures.
- Increased compliance with regulatory standards through regular audits and ongoing process improvements.
- Promoted a culture of safety by enforcing strict infection control measures and addressing potential hazards proactively.
- Optimized nurse scheduling processes to ensure adequate staffing levels without compromising on quality of care or employee wellbeing.
- Planned and assigned workload to 30-person nursing staff to direct patient care.
- Collaborated with staff, management, and external groups to coordinate patient care.
- Built and maintained positive working relationships with physicians and staff to support seamless healthcare operations.
Education
Lubbock Christian UniversityLubbock, TX
Master of Science from Nursing
07.2025
University Overview
West Texas A&M UniversityCanyon, TX
Bachelor of Science from Nursing
08.2009
University Overview
South Plains CollegeLevelland, TX
Associate of Science from Nursing
12.2002
University Overview
Skills
- Nursing Management
- Clinical expertise
- Clinical Documentation
- Quality Improvement
- Staff Evaluation
- Professional Development
- Ethical Practice
- Mentoring and Coaching
- Case Management
- Leadership and Guidance
- Strong Work Ethic
- Clinical Leadership
- Effective Multitasking
- Critical Thinking
- Direct Patient Care
- Clinical Operations Management
Timeline
Director of Nurses/Administrator
Centerwell Home Health
07.2022 - Current
Director Of Clinical Operations
Interim Home Health Care
12.2017 - 07.2022
Director of Nursing Services
Slaton Care Center
05.2016 - 10.2017
Lubbock Christian University
Master of Science from Nursing
West Texas A&M University
Bachelor of Science from Nursing
South Plains College
Associate of Science from Nursing
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