Rebecca Reuter

Work History

MOD Superfast Pizza

09.2019 - 01.2024

Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
Managed inventory control, cash control, and store opening and closing procedures.
Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Assisted with hiring, training and mentoring new staff members.-
Completed point of sale opening and closing procedures.
Fostered a positive work environment by cultivating strong relationships between team members through team-building activities and consistent recognition of individual achievements.
Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
Trained and guided team members to maintain high productivity and performance metrics.
Monitored daily cash discrepancies, inventory shrinkage and drive-off.
Interacted well with customers to build connections and nurture relationships.
Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.

Badger Bus Lines

09.2015 - 01.2023

Kept bus interiors clean and tidy to provide comfortable passenger environments.
Completed pre- and post-trip bus inspections for safe passenger transportation.
Maintained a clean and sanitary bus interior by regularly inspecting for cleanliness, removing trash, and reporting necessary repairs to management.
Operated bus and navigation equipment in alignment with company safety, DOT, and local traffic standards and regulations.
Conducted pre-trip inspections of bus for safe operation.
Ensured timely arrivals and departures by strictly adhering to schedules and effectively managing unforeseen circumstances.
Performed bus driving duties while keeping student safety in mind to maintain good safety record.+

Kavanagh's Esquire Club

01.1998 - 11.2020

Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
Maintained clean and welcoming dining environment, ensuring a positive guest experience.
Remained calm and poised when dealing with difficult customers or during busy shifts.
Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Built rapport with regular customers through friendly interactions and attentiveness to their preferences.
Contributed to increased sales by promoting daily specials and making personalized menu recommendations.
Facilitated seamless dining experiences for large parties by coordinating orders and special requests.
Collaborated with team members to consistently provide efficient service during peak hours.

Fed Ex Ground

09.2014 - 02.2020

Followed safety regulations to maintain safe work environment.
Improved package handling efficiency by implementing proper sorting and organizing techniques.
Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
Reduced damage rates for packages through careful handling and adherence to safety protocols.
Proved successful working within tight deadlines and a fast-paced environment.
Used hand-held scanners and physical logs to accurately track item movements.
Exceeded performance expectations during peak seasons, managing high volumes of shipments without compromising on quality or timeliness.
Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
Prepared pallets of boxes for easy transportation between customer and storage locations.
Provided training support for new hires, sharing knowledge of best practices in package handling procedures.

Central Wisconsin Center

07.2011 - 12.2016

Enhanced residents'' quality of life by providing compassionate and attentive care.
Collaborated with nursing staff to develop individualized care plans tailored to each resident''s specific needs.
Improved resident satisfaction by promptly addressing concerns and resolving issues in a timely manner.
Demonstrated excellent communication skills while updating family members on their loved one''s progress and condition.
Supported the physical therapy team by assisting with exercises and helping residents achieve their mobility goals.
Promoted resident independence through assistance with daily living activities such as grooming, dressing, and mobility support.
Conducted thorough documentation of all pertinent information related to each resident''s care, maintaining accurate records at all times.
Successfully managed challenging behaviors exhibited by some residents using de-escalation techniques and nonverbal communication strategies.

Community Alliance Center

04.2011 - 04.2015

Improved patient comfort by providing compassionate and attentive care in their homes.
Assisted patients with personal requirements for housekeeping and grooming assistance.
Entertained, conversed, and read aloud to keep patients mentally alert.
Demonstrated adaptability when faced with changes in client health conditions or schedules, adjusting care plans accordingly to maintain optimal support levels.
Documented vitals, behaviors, and medications in client medical records.
Administered medications accurately and on time, ensuring proper dosage per physician instructions.
Contributed to improved patient outcomes with diligent observation of vital signs and prompt reporting of concerns to medical professionals.
Developed strong relationships with patients and their families through consistent communication and empathy.
Maintained accurate records of client progress, medication administration, and other pertinent information for effective care coordination among healthcare providers.
Enhanced clients'' independence by assisting with daily living activities, such as grooming, bathing, and dressing.
Changed dressings, bandages, and binders to maintain proper healing and sanitary measures.
Assisted clients with maintaining personal hygiene, promoting a sense of dignity and self-esteem during daily routines.