Rebecca Rhein
Newport,RI
Overview
5
5
years of professional experience
Work History
Results Retrieval Coordinator (GS-05)
Defense Health Agency
09.2023 - Current
- Systematically maintained daily workflow of Tricare beneficiaries' office visit notes, radiology reports, and Clear and Legible Reports (CLR) from outside providers.
- Updated referral and uploaded information in patient charts using MHS Genesis, Humana, and MyLifespan to reflect status of patients progress with outside providers.
- Effectively notified and communicated to the Homeport Medical Treatment Facility providers on patient referral results.
- Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
- Used a wide range of automated data processing systems and a variety of software packages, to accomplish clerical, statistical, and data entry/retrieval tasks.
Medical Records Technician (GS-05)
Defense Health Agency
03.2022 - 09.2024
- Work directly with active duty and beneficiary patients and prepared their records for deployment, in-processing and out-processing
- Maintain and organize active duty, reserve, national guard, dependents and retired veterans medical records.
- Experienced in requesting, collecting, and screening incoming medical records for proper compliance using HIPPA standards
- Experienced in utilizing computer systems such as Computer Health Care System (CHCS), Armed Forces Health Longitudinal Technology Applications (AHLTA), Military Electronic Health Record, and similar systems for the input/retrieval of medical information
- Coordinate and assist patient administration with DEERS benefits and TRICARE eligibility checks
- Assist patients via telephone to direct them to the proper care at the Military Treatment Facility.
College-Level Anatomy Tutor
Private Client
09.2022 - 06.2023
- Taught and prepared material for students to learn the fundamentals of Anatomy and Physiology
- Created a comfortable learning environment for students with learning disabilities
- Made study guides, flash cards, and PowerPoints for students to better understand the material being taught
COVID-19 Screener/Assistant Testing Coordinator
St. George's School
10.2020 - 05.2022
- Retained department(s) lists of confirmed visitors for pre-scheduled arrival that have already been pre-screened for vaccination status
- Coordinated testing times/sites and test students and faculty that have been identified as close contacts via rapid or PCR test
- Addressed non-compliance issues and suggested remediation
Patient Access Representative
Southcoast Health System
05.2021 - 03.2022
- Greeted, checked-in and checked-out reoccurring patients, scheduled future appointments, tests and surgical procedures, organized and authorize insurance referrals, managed electronic health and medical records, answered and triaged telephone calls, and communicated with participating providers
- Maintained HIPAA compliance with EHR and sensitive patient information
Certified Nursing Assistant
Somersetwoods Nursing and Rehabilitation
07.2019 - 01.2020
- Worked on a rotation of 15 patients per shift while assisting with daily living activities such as eating dressing, and walking, daily hygiene including showering, oral and peri care, incontinence care while minimizing rashes, sores and soiling
- Transferred patients using gait belts and Hoyer lifts to ensure patient safety and comfort
Education
Master of Science - Healthcare Administration
Salve Regina University
Newport, RI05.2023
Bachelor of Science - Biology
Salve Regina University
Newport, RI05.2021
Skills
- Insurance Eligibility
- Medical Terminology
- HIPAA Regulations
- Medical Records Management
- Data Entry
- Written and Verbal Communication
- Customer Service
Timeline
Results Retrieval Coordinator (GS-05)
Defense Health Agency
09.2023 - Current
College-Level Anatomy Tutor
Private Client
09.2022 - 06.2023
Medical Records Technician (GS-05)
Defense Health Agency
03.2022 - 09.2024
Patient Access Representative
Southcoast Health System
05.2021 - 03.2022
COVID-19 Screener/Assistant Testing Coordinator
St. George's School
10.2020 - 05.2022
Certified Nursing Assistant
Somersetwoods Nursing and Rehabilitation
07.2019 - 01.2020
Master of Science - Healthcare Administration
Salve Regina University
Bachelor of Science - Biology
Salve Regina University
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