Rebecca Ritter
Stephens City,VA
Summary
Brings a comprehensive background in traffic coordination and warehouse operations, with strong skills in inventory control and customer relations. Adept at analyzing processes, ensuring compliance, and leading teams to achieve high standards of safety and efficiency.
Overview
1
1
Certification
16
16
years of professional experience
Work History
Distribution Clerk
Newell Brands
Winchester, VA
07.2026 - Current
- Processed outbound loads through SAP, cutting lanes, canceling pick tickets, and deleting shipments to ensure accurate shipping operations.
- Verify in PKMS and EBOL that loads are complete and ready to ship.
- Work with warehouse lead to ensure Idock (process errors) and fixed in a timely manner.
- Process PGI loads for invoicing and works with inventory control to clean any post shipping errors.
- Manages the driver traffic through communication with them and dispatch.
- Work with console to coordinate live load appointments and arrival as well as door placement.
- Managed finished loads, maintaining orderly and accessible records for efficient retrieval and operational clarity.
- Monitored inventory for Grainger, export, and Uline by utilizing N drive for accurate record-keeping.
- Works with transportation manager to ensure all loads are picked up by date.
- Researched load investigations, addressing missing BOLS, lost freight, and packing lists, collaborating with load builders to resolve issues with trouble trays and swing loads.
Forklift Operator
Schreiber Foods
Shippensburg, PA
07.2024 - 04.2026
- Loaded and unloaded tractor trailers while inspecting for cleanliness and contamination to maintain product integrity.
- Pick orders ensuring stock code and expiration dates are correct.
- Received products with careful attention to damage, stock codes, and expiration dates to ensure compliance with quality standards.
- Follow all GMP and SQF policies and procedures.
- Use of RF unit and scanner, WMS. Infolink and Swisslog system.
- Conducted equipment inspections to verify proper function and support operational efficiency. for proper function.
Transportation Clerk
Allen Distribution
Shippensburg, PA
11.2023 - 07.2024
- Dispatched open loads, adjustments, and routing to optimize delivery schedules.
- Ensured accurate order entry for timely fulfillment.
- Monitored broker status and communicated essential information.
- Updated broker sites for load tracking, ensuring real-time visibility of shipments.
- Upload customer/carrier tenders.
- Warehouse and mechanical transportation setup.
- Scan and verify drivers' BOLs.
- Troubleshot issues with shippers and receivers to maintain smooth operations and resolve discrepancies.
Account Manager/Customer Service Representative
Franklin Logistics and Development
Shippensburg, PA
01.2023 - 11.2023
- Facilitated customer account operations, strengthening client relationships through effective support.
- Communicated daily via phone and email to provide timely assistance and address customer needs.
- Manage customer inventory and set up orders for shipment.
- Provide reports and documentation that the customer may require.
- Scheduled pickup and delivery appointments with transportation companies, ensuring seamless logistics.
Traffic Coordinator
Ryder
Shippensburg, PA
08.2022 - 01.2023
- Facilitated truck driver entry to ensure compliance and efficient gate operations.
- Coordinated shipping and receiving appointments to ensure smooth operations.
- Allocated dock doors to streamline inbound and outbound logistics. for inbound and outbound loads.
- Verify the accuracy of shipping documentation.
- Partner with the inventory personnel to resolve any issues that may arise.
- Communicated with customers to address needs and provide timely assistance.
- Created and delivered reports to support operational decision-making.
Forklift Operator/Warehouse
Schreiber Foods
Shippensburg, PA
05.2021 - 08.2022
- Loaded and unloaded tractor trailers to ensure timely delivery and availability of products.
- Picked orders accurately to meet customer requirements and maintain inventory flow.
- Received products, inspecting for damage, stock codes, and expiration dates to uphold quality standards.
Traffic Coordinator
PepsiCo
Shippensburg, PA
10.2020 - 03.2021
- Managed Transportation Management System (TMS) for carrier approval and secured loads with appropriate carriers.
- Resolved scheduling issues related to late or cancelled appointments to minimize disruptions.
- Coordinated with warehouse supervisors to optimize manpower allocation.
- Maintained inbound scheduling within the WMS system.
- Assisted with outbound scheduling.
- Communicated with customers to ensure accurate shipment dates.
- Negotiated pricing with carriers.
- Built warehouse orders for LTL shipments.
Lead Distribution Advisor
Scheiber Foods
Shippensburg, PA
06.2010 - 09.2020
- Coordinated transportation requests in WMS for inbound and outbound orders, optimizing dock door utilization with scheduled trailers and priority loads.
- Managed employee schedules, ensuring optimal coverage for regular hours and overtime.
- Oversaw training to ensure employees were trained properly to provide maximum productivity.
- Monitored employee productivity and provided targeted training to enhance performance.
- Oversaw that the warehouse was safe and SQF audit ready.
- Set and changed processes if needed to achieve maximum production.
- Worked with customer service, plant supervisors and customers on any issues they may have.
- Unloaded inbound tractor trailers ensuring the bill of lading and product matched and documented any damage or discrepancies.
- Conducted annual forklift safety certification for employees to ensure compliance with safety standards.
Education
Some College (No Degree) - Business Administration
University of Phoenix
Tempe, AZSkills
- SAP
- Warehouse management system
- Warehouse management
- Logistics administration
- Transportation management
- Inbound scheduling
- Outbound scheduling
- Shipping documentation
- Receiving items
- Load & unload
- Pick orders
- Unloaded inbound tractor trailers
- Data entry
- Microsoft Excel
- Microsoft Word
- Microsoft Outlook
- Forklift
- Warehouse safety
- Materials handling
- Shipping management
- Order fulfillment
- Dispatching
- Track and maintain employees' productivity
- Maintain employee schedules
- Driver check-in
- Scheduling pickup and delivery
- Customer account oversight
- Vendor relationship building
- Transportation coordination
- Inventory control
- Inventory collaboration
- Layer picker operation
- Problem solving
- Documentation skills
- Report creation
- Report documentation
- Shipping troubleshooting
- Appointment troubleshooting
- Carrier communication
- Negotiation
- Team collaboration
- Effective communication
- Attention to detail
- Time management
- Communication skills
- Customer service
- Customer relations
- Supervising experience
- Lead Distribution Advisor
- Inventory control
- Load management
- Warehouse management
- Transportation coordination
- Order fulfillment
- Effective communication
- Problem solving
- Attention to detail
- Team collaboration
- Time management
- Shipping management
- Customer relations
- Schedule management
- Documentation skills
Certification
- First Aid Certification
- Forklift Certification
Timeline
Distribution Clerk
Newell Brands
07.2026 - Current
Forklift Operator
Schreiber Foods
07.2024 - 04.2026
Transportation Clerk
Allen Distribution
11.2023 - 07.2024
Account Manager/Customer Service Representative
Franklin Logistics and Development
01.2023 - 11.2023
Traffic Coordinator
Ryder
08.2022 - 01.2023
Forklift Operator/Warehouse
Schreiber Foods
05.2021 - 08.2022
Traffic Coordinator
PepsiCo
10.2020 - 03.2021
Lead Distribution Advisor
Scheiber Foods
06.2010 - 09.2020
Some College (No Degree) - Business Administration
University of Phoenix