Rebecca Rivera-Lopez
Sacramento,CA
Summary
Dynamic and dedicated professional with a strong work ethic and a positive attitude, honed at Safeway. Proven ability to build customer relationships and mentor new employees, enhancing team performance. Skilled in cash handling and customer service, consistently delivering a welcoming experience while maintaining store standards.
Overview
3
3
years of professional experience
Work History
Cashier
McDonald’s
01.2020 - 07.2020
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Cashier
Safeway
01.2022 - 05.2022
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Stocked, tagged and displayed merchandise as required.
- Answered questions about store policies and addressed customer concerns.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Strengthened team morale and cooperation by assisting coworkers during peak hours.
Courtesy Clerk
Safeway
01.2022 - 05.2023
- Bagged customer items efficiently using proper techniques to protect delicate items and separate different groups of merchandise.
- Maintained cleanliness of store premises, resulting in an inviting shopping environment for customers.
- Helped customers take merchandise out of store and loaded items into vehicles.
- Helped maintain a positive store image by keeping entranceways clean, clear, and welcoming for customers.
Barista
Safeway
03.2023 - 04.2023
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Cleaned counters, machines, utensils, and seating areas daily.
Education
High School Diploma -
Lincoln High School
Lincoln, CA05.2020
Skills
- Positive attitude
- Strong work ethic
- Customer service
- Outgoing and friendly
- Teamwork and collaboration
- Customer assistance
- Flexible schedule
- Cart returns
- Floor cleaning
- Cleaning procedures
- Guest greeting
- Store cleaning
- Efficient and courtesy
- Cart collection
- Stock replenishment
- Cart retrieval
Timeline
Barista
Safeway
03.2023 - 04.2023
Cashier
Safeway
01.2022 - 05.2022
Courtesy Clerk
Safeway
01.2022 - 05.2023
Cashier
McDonald’s
01.2020 - 07.2020
High School Diploma -
Lincoln High School
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