Rebecca Robertson
Athens,ME
Summary
As an employee I am a hard worker, and eager to learn and try new things. I am dependable. I am good at multi-tasking; I am not afraid to take on more work. I can be a team player and work independently.
Overview
5
5
years of professional experience
Work History
Head Of House
Riverside breakfast & bbq
Bingham, Maine
05.2025 - Current
- Oversaw daily operations at Riverside breakfast & bbq, ensuring efficient service delivery.
- Managed front-of-house staff schedules and break rotations to maintain adequate coverage during peak hours.
- Coordinated host stand and seating flow, optimizing guest arrivals for improved dining experience.
- Provided excellent customer service as a waitress during busy shifts.
- Assisted with onboarding and training of new hires to ensure a smooth transition.
Administrative Assistance
Living Innovations
Skowhegan, Maine
01.2024 - Current
- Collected and organized data COMPLIANCE- FILING- RUNNING BACKGROUNDS- Maintained accurate records to ensure compliance and support operational efficiency.- OVERSEEING HPS- FOLLOWING POLICIES- ORGANIZATION- MAKING EXCEL SPREADSHEETS- Participated in interviews and assisted with new hire onboarding process to facilitate smooth integration.- SENDING OUT MAIL - Greeted customers and responded to inquiries to enhance service experience.
- Managed calendars, appointments, and staff schedules for disability support programs.
- Processed confidential client records and updated internal service files.
- Answered calls and routed inquiries to appropriate Living Innovations departments.
Personal Bank Teller III
Skowhegan Savings Bank
01.2022 - 01.2024
- -Greeted customers at the entrance with a friendly demeanor.- processed transactions accurately to ensure customer satisfaction- opened new accounts, facilitating clients' access to banking services- answering phone calls- Maintained accurate cash levels in the register throughout the shift.- ordering supplies for offices
- Processed teller transactions for deposit, withdrawal, and loan payment requests.
- Balanced cash drawer following bank policies and daily cash control procedures.
- Assisted customers with account questions, service requests, and basic banking needs.
Education
High School Diploma -
Skowhegan Area High School
SkowheganSkills
- Front of house
- Guest coordination
- Service management
- Staff management
- Employee training
- Customer service
- Team supervision
- Inventory management
- Computer skills, outlook, excel, Microsoft, etc
- Time management
- Meeting deadlines
- Problem solving
- Conflict resolution
References
- Scott Robertson 207.877.5506
- Jennifer Grenier 207.612.6901
- Aimie Christine 207.314.8362
Timeline
Head Of House
Riverside breakfast & bbq
05.2025 - Current
Administrative Assistance
Living Innovations
01.2024 - Current
Personal Bank Teller III
Skowhegan Savings Bank
01.2022 - 01.2024
High School Diploma -
Skowhegan Area High School