Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Rebecca Romero

Grand Prairie,TX

Summary

Dynamic Warehouse Lead at Amazon with proven supervisory experience and a strong focus on optimizing workflow. Skilled in training teams and enhancing customer service, I effectively managed operations and resolved discrepancies. Bilingual and a quick learner, I consistently achieved targets while fostering a collaborative environment.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Warehouse Lead

Amazon
01.2023 - Current
  • Trained employees on equipment operation and safety protocols.
  • Managed a team of warehouse personnel, delegating tasks effectively to optimize workflow.
  • Managed day-to-day operations of warehouse, freight and parcel shipments, returns, and transfers.
  • Followed verbal and written instructions to properly move and ship products.
  • Collaborated with other departments to address any issues or discrepancies in orders, ensuring smooth communication across teams.

Server Assistant Manager

Pappadeaux's Seafood Kitchen
01.2020 - 12.2022
  • Trained servers on order management, food service quality and how to build rapport with guests.
  • Welcomed and greeted guests before presenting special menu items to clients.
  • Handled guest complaints in positively and offered appreciation tokens to build customer loyalty.
  • Led team of servers to consistently meet customer service and sales targets.
  • Monitored server performance and provided feedback to enhance server delivery.
  • Checked establishment, service stands, and aisle area cleanliness before welcoming guests.

Cashier

Quick Trip
04.2017 - 12.2019
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Restocked and organized merchandise in front lanes.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.

Education

High School Diploma -

Mansfield Timberview
Arlington
06.2016

Skills

  • Supervisory experience
  • Time management
  • Customer service
  • Order picking
  • Quick learner
  • Decision-making
  • Bilingual

Certification

Basic life support

CPR & AED (07/19/23-07/2025)

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Warehouse Lead

Amazon
01.2023 - Current

Server Assistant Manager

Pappadeaux's Seafood Kitchen
01.2020 - 12.2022

Cashier

Quick Trip
04.2017 - 12.2019

High School Diploma -

Mansfield Timberview

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