Rebecca Rooney
Metairie,LA
Summary
Dynamic professional with a proven track record at Rebecca's Pet Service and Wechem, Inc., excelling in customer engagement and small business operations. Expert in building lasting client relationships and enhancing customer satisfaction, demonstrated through significant repeat business. Skilled in both verbal and written communication, consistently achieving operational excellence and growth.
Overview
36
36
years of professional experience
Work History
Owner,Caregiver
Rebecca's Pet Service
01.1989 - Current
- Manage day-to-day business operations.
- Develop and maintain strong relationships with clients, resulting in repeat business and referrals.
- Oversee daily operations, ensuring all tasks are completed accurately and efficiently.
- Increase customer satisfaction by providing exceptional service.
- Provided compassionate,personal care to each customer's pet(s) while feeding,exercising and caring for their pet(s).
- Transported pets to medical and grooming appointments with safety and efficiency.Administered all types of medication to customer's pets.Trained in CPR and general health care for animals,and have resuscitated pets to keep them alive until they were in the care of a veteranarian.
- Filled all requirements of customer's whose home was entrusted to my care,both inside and outside of their home.
Outside Sales Representative
Wechem,Inc.
01.1990 - 06.2003
- Increased territory sales by building strong relationships with key clients and identifying new business opportunities.
- Visited customer locations to evaluate requirements, demonstrate product offerings, and propose strategic solutions for diverse needs.
- Established new accounts through cold calling and personal visits to potential customers.
- Contacted new and existing customers to discuss ways to meet needs through specific products and services.
- Participated in weekly sales meetings to discuss performance metrics, strategize on improvements, and share best practices among colleagues.
- Managed a large client base, consistently exceeding sales targets and contributing to overall team success.Maintained position as Top Salesman from my second year(1991) through 2003.
Education
Business
UNO
New Orleans, LASkills
- Customer Engagement
- Small business operations
- Relationship building
- Verbal and written communication
- Customer relations
- EXCEPTIONAL, UNPARALLELED PET CARE
Timeline
Outside Sales Representative
Wechem,Inc.
01.1990 - 06.2003
Owner,Caregiver
Rebecca's Pet Service
01.1989 - Current
Business
UNO
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