REBECCA ROSTRO
Dallas,TX
Summary
Friendly Insurance Verification Specialist promoting a background in keeping sensitive patient data confidential while maintaining knowledge of private policy benefits. Possessing great relationship building and communication skills. Looking to tackle new challenges with a company that values dynamic skills and a strong work ethic.
Overview
12
12
years of professional experience
Work History
Warehouse Associate
Amazon
Wilmer, tx
10.2020 - Current
- Sort packages and scanned them into proper location.
- .Organized warehouse design to maximize space for stock while allowing for high volume traffic zones.
- Monitored work areas for cleanliness and functionality and removed obstacles for safety.
- Used pallet jacks to move items to and from warehouse locations.
- Staged and sorted multiple types of products for loading.
Authorization Specialist/Receptionist Clerk
Home Care Providers of Texas Inc.
Dallas, tx
01.2018 - 09.2019
- Verified patient's benefits in Availity. Called patient's insurance company and obtained authorization for either SN, LPN, PT, OT, ST or MSW.
- Speak with patient in regards to the authorization and advise them of when their services would start and who will be going out to see them. Also what patients responsibility would be.
- Received inbound calls and transferred them to appropriate extension.
- Documented all information regarding call's into the computer.
- Conversed with people from different cultures daily, providing high level of respect and patience with each interaction.
- Input communication with applicants into computer system to facilitate future clarification and knowledgeable support.
Home Health Caregiver
Promptime Home Healthcare Services
Arlington, tx
01.2017 - 03.2018
- Maintained clean and well-organized environment for client happiness and safety.
- Helped clients stay happy and healthy by providing mental and emotional support.
- Managed patient transportation and appointment scheduling.
- Developed strong and trusting rapport with patients to facilitate smooth, quality care.
- Organized and administered medications on schedules to alleviate symptoms and improve quality of life.
- Assisted clients with daily personal care activities such as bathing, dressing and restroom use.
Cashier/Customer Service Associate
Paylow Foods
Dallas, tx
12.2014 - 01.2017
- Operated cash register, collected payments and provided accurate change.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Avoided revenue losses with diligent attention to customers' needs and complaints.
Education
High School Diploma/ GED -
Adamson High School
Dallas, txSkills
- Patient rapport
- Insurance terminology
- Customer service
- Secure data practices
- Medical terminology
- Computer skills
- Insurance plan verification
- Fluent in Spanish
- Reliable and trustworthy
Timeline
Warehouse Associate
Amazon
10.2020 - Current
Authorization Specialist/Receptionist Clerk
Home Care Providers of Texas Inc.
01.2018 - 09.2019
Home Health Caregiver
Promptime Home Healthcare Services
01.2017 - 03.2018
Cashier/Customer Service Associate
Paylow Foods
12.2014 - 01.2017
High School Diploma/ GED -
Adamson High School