Rebecca Roth
Rapid City,SD
Summary
Experienced and versatile with a comprehensive skill set spanning arcade hosting, technical troubleshooting, and security operations. Proficient in creating enjoyable and safe environments for guests while ensuring seamless operation of arcade equipment. Adept at handling customer inquiries, resolving technical issues, and maintaining security protocols in a busy, fast-paced environment. Proven ability to multitask effectively in dynamic environments, prioritize tasks, and deliver exceptional service with a professional and amiable attitude.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Host
Press Start LLC
Rapid City, SD
08.2022 - Current
- Answered customer inquiries regarding the menu, restaurant services, and arcade services.
- Took reservations over phone and in person.
- Ensured compliance with health and safety regulations within the restaurant and arcade.
- Served as point-of-contact for resolving guest complaints or special requests.
- Installed, tested, and maintained arcade machines to ensure optimal performance.
- Performed preventative maintenance on all machines in the arcade.
- Provided customer service assistance to patrons using the machines.
- Replaced faulty parts such as buttons, joysticks, coin slots, and monitors.
Security Officer
Viking Brothers LLC
Rapid City, SD
12.2023 - Current
- Enforced access control measures in accordance with established procedures.
- Confirmed visitor identification prior to granting entry into the building.
- Provided escorts for visitors as needed throughout the facility.
- Participated in training sessions to stay up-to-date on current security trends and best practices.
- Investigated any suspicious persons or vehicles on premises and contacted appropriate authorities if necessary.
- Assisted with crowd control during large events held at the facility.
- Monitored entrances and exits for unauthorized personnel or prohibited items being brought onto premises.
- Adhered to post orders while maintaining a visible presence around the property.
Movie Theater Attendant
The Elks Theater
Rapid City, SD
05.2021 - 12.2021
- Assisted customers in selecting films, snacks, and merchandise.
- Operated cash registers to process customer transactions.
- Ensured theater cleanliness by sweeping aisles and wiping down surfaces between shows.
- Maintained inventory of concession items such as popcorn, candy, and beverages.
Education
High School Diploma -
Douglas High School
Box Elder, SD05-2024
Skills
- Mechanical Aptitude
- Patience and Persistence
- Team Collaboration
- Performance Improvement
Affiliations
- Committed actor in high school level theater
- Photo editor for the yearbook
- Active art participant
Accomplishments
- President of the Yearbook Club
- Various awards received for State One-Act Competitions
Certification
- Security Guard License - issued 1/22/24
Timeline
Security Officer
Viking Brothers LLC
12.2023 - Current
Host
Press Start LLC
08.2022 - Current
Movie Theater Attendant
The Elks Theater
05.2021 - 12.2021
High School Diploma -
Douglas High School
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