Rebecca Rumley
Greensboro,NC
Summary
Proven performer at The Barn Dinner Theatre, adept in team collaboration and time management, significantly enhanced customer satisfaction and dining experience efficiency. Skilled in navigating fast-paced environments and solving problems effectively, ensuring seamless event operations and high cleanliness standards.
Overview
2
2
years of professional experience
Work History
Lead Busser
The Barn Dinner Theatre
06.2022 - Current
- Trained new bussers on restaurant procedures, standards, and safety protocols, fostering a strong team dynamic.
- Enhanced customer satisfaction by efficiently clearing and resetting tables for a smooth dining experience.
- Maintained clean and organized work areas, contributing to a safe and inviting dining environment.
- Handled high-pressure situations gracefully by remaining calm under pressure while addressing customers'' concerns swiftly to maintain the flow of service within the establishment.
Box Office Worker
The Barn Dinner Theatre
05.2023 - 06.2024
- Boosted customer satisfaction by providing timely and accurate information on event schedules and ticket availability.
- Assisted in increasing event attendance by promoting upcoming shows and offering group discounts when applicable.
- Contributed to the effective resolution of customer disputes by remaining calm under pressure and offering practical solutions when appropriate.
- Collaborated with coworkers to ensure smooth operations during peak hours, providing exceptional customer service at all times.
Education
High School Diploma -
Cornerstone Charter Academy High School
Greensboro, NC06.2025
Skills
- Fast-Paced Environment
- Cleanliness
- Quick Learner
- Time Management
- Team Collaboration
Languages
English
Native or Bilingual
French
Elementary
Timeline
Box Office Worker
The Barn Dinner Theatre
05.2023 - 06.2024
Lead Busser
The Barn Dinner Theatre
06.2022 - Current
High School Diploma -
Cornerstone Charter Academy High School
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