Summary
Overview
Work History
Education
Skills
Timeline
Generic

Rebecca Ryan

New Cumberland,WV

Summary

Sales professional with solid track record in driving revenue growth and enhancing customer satisfaction. Expert at building strong client relationships, leveraging product knowledge, implementing effective sales strategies, and ensuring efficient logistics and inventory management. Strong focus on teamwork and adaptability with proven success in exceeding goals in dynamic environments.

Overview

30
30
years of professional experience

Work History

Sr. Inside Sales Representative

ADI – Snap One
07.2021 - Current
  • Manage inside sales accounts, delivering tailored product solutions to meet customer needs.
  • Consistently exceed sales targets through proactive upselling and cross-selling initiatives.
  • Coordinate logistics and oversee inventory levels to ensure timely fulfillment of customer orders.
  • Build and maintain strong relationships with new and existing clients, enhancing customer loyalty.
  • Collaborate with internal teams to streamline order processing and improve overall customer experience.

Sales & Customer Service Representative

Comcast Cable
09.2002 - 07.2021
  • Achieved and exceeded monthly sales goals by promoting Xfinity products and services.
  • Monitored inventory levels and coordinated product logistics for customer equipment deliveries.
  • Increased average transaction value through upselling techniques.
  • Developed long-term customer loyalty through responsive service and tailored solutions.
  • Resolved billing and service issues to maintain customer satisfaction.

Department Manager

Hills/Ames Department Store
05.1995 - 09.2001
  • Oversaw inventory management, staff supervision, and department operations.
  • Delivered excellent customer service and de-escalated stressful situations.
  • Enhanced sales through product knowledge and personalized recommendations.

Education

Coursework in Nursing

West Virginia Northern Community College
Weirton, WV

High School Diploma - undefined

Oak Glen High School
New Cumberland, WV

Skills

  • Inside Sales & Salesforce CRM
  • Upselling and Cross-Selling
  • Cold Calling & Prospecting
  • Business Development
  • Logistics & Inventory Management
  • Order Processing & Quoting
  • Customer Retention & Conflict Resolution
  • Team Collaboration & Leadership
  • Strong Written & Oral Communication

Timeline

Sr. Inside Sales Representative

ADI – Snap One
07.2021 - Current

Sales & Customer Service Representative

Comcast Cable
09.2002 - 07.2021

Department Manager

Hills/Ames Department Store
05.1995 - 09.2001

High School Diploma - undefined

Oak Glen High School

Coursework in Nursing

West Virginia Northern Community College

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